Salesforce Architect
5 days ago
Key Responsibilities
:
- Lead end-to-end architecture and solution design for Sales Cloud, Service Cloud, and Experience Cloud implementations.
- Translate complex business requirements into scalable, secure, and high-performing Salesforce solutions.
- Collaborate with client stakeholders, business analysts, and delivery teams to define technical solutions and architecture.
- Design data models, integration patterns (REST/SOAP APIs, middleware), and security frameworks compliant with BFSI and manufacturing industry standards.
- Provide technical leadership during presales, discovery workshops, and project delivery.
- Ensure adherence to Salesforce best practices, including governance, code quality, and platform limits.
- Guide development teams during build and deployment phases; conduct design/code reviews and performance tuning.
- Stay up to date with Salesforce platform innovations and roadmap.
Required Skills & Experience
:
- Deep expertise in Sales Cloud, Service Cloud, and Experience Cloud (Community Cloud) implementations.
- Strong experience designing solutions for BFSI clients (e.g., lending, insurance, capital markets) and Manufacturing organizations (e.g., sales ops, dealer networks, service operations).
- Minimum 3 full-cycle implementations in either domain, preferably for enterprise customers in India.
- Strong knowledge of Apex, LWC, SOQL, Flows, Process Builder, and Experience Builder.
- Integration experience with ERP, core banking, insurance systems, and manufacturing execution systems (MES) using Mulesoft or similar middleware.
- Hands-on experience with Security & Compliance frameworks applicable to BFSI (e.g., RBI guidelines, ISO, data residency).
- Salesforce Application and System Architect certifications (preferred); minimum Platform Developer I and Salesforce Administrator certifications.
- Experience working in Agile/Scrum environments with onsite-offshore delivery models.
Preferred Qualifications:
- Salesforce Certified Technical Architect (CTA) – highly desirable.
- Experience with DevOps tools (Gearset, Copado) and Salesforce Industries (Vlocity) a plus.
- Exposure to Data Migration tools and techniques (Dataloader, ETL tools).
- Experience working with Indian enterprise clients across Tier-1 cities and regulatory environments.
Soft Skills
:
- Excellent communication and stakeholder management skills.
- Proven ability to lead cross-functional teams and drive complex engagements.
- Customer-centric mindset with strong problem-solving skills.
- Let me know if you'd like this reformatted for a LinkedIn post or RFP template.
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