SAP Sales and Distribution CS Lead

5 days ago

Bengaluru Mumbai Pune, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per year

SAP SD (Sales & Distribution):

  • Lead configuration and implementation of SD processes including order management, pricing, billing, shipping, and transportation.
  • Manage integration with other SAP modules (MM, FICO, PP).
  • Handle complex pricing procedures, tax setups, and intercompany transactions.
  • Support EDI/IDOC interfaces and third-party integrations.
  • Conduct gap analysis and define solutions to meet business needs.

SAP CS (Customer Service):

  • Configure and support service order management, notifications, warranties, and service contracts.
  • Integrate CS with PM, SD, and MM modules for end-to-end service lifecycle.
  • Enable field service operations and mobile solutions.
  • Monitor service KPIs and drive continuous improvement.

Project Leadership:

  • Lead SAP SD/CS implementation and rollout projects.
  • Collaborate with business stakeholders to gather and document requirements.
  • Prepare functional specifications, configuration documents, and test scripts.
  • Conduct UAT and ensure successful go-live and post-go-live support.

Training & Support:

  • Provide training to end-users and support teams.
  • Troubleshoot and resolve SAP SD/CS-related issues.
  • Ensure compliance with internal policies and external regulations.

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