DevOps Engineer II

Description and Requirements
"At BMC trust is not just a word - it's a way of life"
Hybrid
Description and Requirements

This Is Helix. Powered by You.
At
BMC Helix
, we don't do ordinary. We're the
AI-native engine
behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of
curious minds, creative thinkers, and courageous builders
who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first
Agentic AI platform
empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation Our team is a global and versatile group of professionals, so if you're looking for a place where your ideas will be heard – this is the place for you

As a DevOps Engineer II, you will lead the design, development, and implementation of deployment and automation tools, as well as design processes to improve the efficiency, reliability, and scalability of shared services in the SaaS environment. You will work closely with development, operations, and security teams to create a seamless process for code deployment and system management in production environments. You should have advanced knowledge of DevOps tools and technologies like cloud platforms, Containerization and Orchestration, Source Code Management, Continuous integration/Continuous deployment (CI/CD), and service monitoring

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:- Infrastructure operations:
- Work with existing cloud platforms and services scalable, highly available cloud-based infrastructure using tools like AWS, OCI, or GCP.
- Develop and maintain Infrastructure as Code (IaC) with tools like Terraform, Ansible, or CloudFormation.
- CI/CD Pipeline Management:
- Build and maintain CI/CD pipelines to support automated deployments and configurations.
- Ensure seamless integration between development and operations teams for continuous delivery of applications.
- Observability and Reliability:
- Implement reporting and dashboards for observability into service uptime, configurations management and service auditing.
- Troubleshoot and resolve system and application issues in production environments.
- Optimize systems for performance, cost, and scalability.
- Security:

• Integrate security best practices and policies into the DevOps process, ensuring that infrastructure and applications are secure by design.
• Conduct vulnerability assessments and support incident response when necessary.

• Collaboration and Mentorship:

• Work closely with developers, QA teams, and other stakeholders to improve software development life cycle processes.

• Mentor junior engineers and provide technical guidance.

To ensure you're set up for success, you will bring the following skillset & experience:- Experience:
- 3-4+ years of experience in DevOps, Site Reliability Engineering, or a related field.
- Strong expertise with cloud platforms (AWS, OCI, or GCP).
- Advanced knowledge of DevOps tools and technologies (Jenkins, Git, Ansible etc.).
- Skills:

• Strong experience with scripting languages (Python, Bash, Go, etc.).
• Proficiency in Infrastructure as Code (Terraform, Ansible, CloudFormation).
• Deep understanding of containerization (Docker, Kubernetes).
• Familiarity with configuration management and orchestration tools and practices.
• Experience with monitoring tools like Prometheus, Grafana, or StatusCast.
• Familiarity with databases like Postgres, Redis, Opensearch/Elastic.

• Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

CA-DNP

Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for
impact
. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.

We believe in
trust, transparency, and grit
. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.

Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification,
apply anyway
. We value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

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Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.