Assistant Manager
2 days ago
Job Purpose
- Culture Anchor:Work Hard - Consistently puts in effort
- plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity.
Duties and Responsibilities
- To Ensure SLA Delivery for each process
- To Ensure quality of files processed by the Operations team are within the specified guidelines- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc
- Data Analysis & Sharing of best practices with team- Ensuring Implementation of Policies & processes
- Coordination with various HO / Cross functional departments & providing feedback- Recruiting and manpower forecast & planning
- Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction- Vendor management (CPV Agencies)
- Ensuring Compliance & Integrity within the area/region- To Support all New Initiatives & functional Projects of the Function
Required Qualifications and Experience
- Should have 2-4 years experience, and minimum 1 years managing branch operations? Should be a post graduate preferably
- Should have collaborative work style to engage with peers & colleagues across the company
- Should have excellent communication s along with strong presentation and data analytics s
- Self-motivated and a self-starter
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