Production Support Developer
2 weeks ago
Who We Are – MassMutual India
Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We're people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we're stronger.
Job Description
Job Duties :
============
This role is responsible for the maintenance, support, and operations of the Enterprise Data Analytics Platform (EDAP). This includes ensuring functionality and usability of the software applications are aligned with the organization's priorities and enabling Company employees to do their work effectively. The Production Support Developer/Analyst is responsible for:
• Responsible for monitoring ETL jobs across multi-domain enterprise data warehouse. Ensuring data is delivered on-time and accurately. Owning resolution of any issues and ensuring proper root cause analysis is documented.
• Diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
• Being accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the software applications
• Carrying out programming and debugging duties (develop queries/reports of varying complexity, fix programmatic issues)
• Researching, recommending and implementing changes to batch ETL jobs
• Create operations and support-related documentation
• Ready to work in Shifts (24x7 support – 3 shifts)
Required Skills
===============
• Advanced skill in configuring and supporting software applications
• Good knowledge in writing complex SQL queries
• Experience with object-oriented language (python is a Plus)
• Strong understanding of job orchestration tools like Jenkins and/or Airflow, code repository tools like Git and/or Bitbucket
• Strong software development and debug/troubleshooting skills
• Advanced ability to research, analyze and recommend improvements to the organization's use of the software applications
• Advanced skill in creating and maintaining technical documentation
Why Join Us?
We've been around since 1851. During our history, we've learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work certified and India's Best Workplaces in BFSI Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today
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