Scrum Master

Scrum Master

Req ID: 331090

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Scrum Master to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Scrum Master

• Work with the teams to determine current state of culture, processes and systems and help design strategy for the adoption of agile values, principles, and practices.
• Be a face and voice for the NTT DATA Team to Client Leadership and set client expectations.
• Bring a fresh perspective and offer insight that can solve client and team challenges.
• Identify opportunities for account expansion, working with NTT DATA account leadership to capitalize on them.
• Effectively use and communicate Agile principles and practices (Scrum, Kanban, SAFe, etc.) and overall operating model across the organization.
• Apply Project Management expertise (scope, risk, schedule, and stakeholder management) to ensure successful delivery of client engagements.
• Implement the processes to use metrics and other objective measures that establish agile maturity across the teams.
• Ask insightful questions demonstrating business knowledge of Industry and the client environment.
• Advocate for the team, promote their successes and share key learnings throughout the organization.
• Grasp business context quickly, goal should be to immediately speak in business terms then become a trusted advisor for the client (including showing interest in what the client is doing)
• Lead the collaborative planning for the appropriate short-term and long-term next steps for the client.
• Identify and collaboratively manage the agile roadmap for the teams including key client deliverables and dependencies, while developing a deeper understanding of client needs and assist in managing expectations.
• Collaborate effectively across practices, including Product Experience (Product Mgmt., Agile, NTT DATA Experience Studio, Technical Architecture), Engineering, and the end users where applicable.
• Demonstrate experience working with globally distributed teams across time zones and cultures, ensuring smooth coordination and inclusivity.
• Build and maintain trust and transparency with clients and teams by openly communicating goals, challenges, and progress.
• Exhibit strong executive communication skills for engaging with senior leadership, both internally and externally.
• Adapt leadership style to suit diverse team dynamics, cultural contexts, and organizational structures.
• Foster alignment between business strategy and delivery execution, ensuring that project outcomes meet both client and organizational goals.
• Understand NTT DATA's go-to-market and brand differentiation and brand protection (You are representing NTT DATA)
• Provide training to employees on Agile versus agile methodologies such as Kanban and Scrum, as well as their application in solution delivery.
• Manage conflict and create safe environments through healthy and meaningful collaboration.
• Conduct Agile Practice Behavioral Interviews with potential candidates.
• Act as Career Coach for 1 Junior Level Team Member.
• Solid understanding of a neighboring area (Product, UX, best practices in software development) and capability to assist with tasks related to those areas.
• Ensure appropriate metrics to ensure team's performance
• Support designing and updating training decks and processes.
• Show aptitude for working in a quickly changing environment while maintaining a positive attitude.
• Embrace difficult situations and enjoy solving complex problems.
• Promote continuous improvement through retrospectives and lessons learned sessions, applying insights to future engagements.

Required Qualifications:

10+ years guiding teams in agile software development as Project manager or Delivery manager.

5+ years working as a Scrum Master or Agile Team Facilitator.

5+ years' experience configuring and managing one or more of the following agile application lifecycle management tools (Jira, Planview, VersionOne, AgileCraft, Rally, ADO(TFS), etc.)

5 + years' experience working in agile fundamentals such as lean-agile values, principles, and practices. As well, their optimal application and outcomes desired.

Preferred Skills/Certifications

• SASM- SAFe Advanced Scrum Master (scaled; SAFe 6+)
• ICP-ATF, PSM, CSM – Recognized Scrum Master Certifications
• PMP or similar certifications related to Project Management
• Ability to facilitate and lead meetings to desired outcomes for the purpose.
• Ability to lead, train, and provide feedback to other colleagues in various roles, as well as leaders.
• Organizational, good time management, balanced attention to help optimize a valued outcome across varying priorities.

Ideal Mindset

• Strong Communicator: Communication is critical. You are empathetic, self-aware, and introspective, actively listening and questioning assumptions — both your own and others — to ensure clarity and understanding across diverse stakeholders.
• Globally Inclusive: Comfortable working with global, distributed teams, you demonstrate cultural awareness and adaptability, ensuring collaboration and alignment across time zones and regions.
• Trusted Partner: You build trust and transparency with clients and colleagues by being open, authentic, and reliable, fostering an environment where people feel heard and respected.
• Problem Solver: Resourceful and self-led, you creatively identify the best path forward when challenges arise, balancing project management discipline with agile flexibility.
• Team Player: You want to see everyone on the team succeed. You go the extra mile to support colleagues and enter conflict with curiosity and empathy, helping team members navigate challenges constructively.
• Leadership Mindset: You lead with influence rather than authority, promoting accountability, ownership, and collaboration across functions and geographies.
• Continuous Learner: You embrace change, seek feedback, and adapt quickly, modeling resilience and a growth mindset in a fast-paced global environment.

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

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