Current jobs related to Production Support Analyst, AS - Pune, Maharashtra - Deutsche Bank

  • FP&A Analyst

    2 days ago

    Pune, Maharashtra, India Hempel AS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Are you a finance professional who thrives on turning complex data into actionable insights?We're looking for a proactive and detail-orientedFP&A Analystto join our fast-paced, global FP&A team. In this role, you'll work closely withManufacturing Operations-includingProduction, Logistics, Procurement, and R&D-to deliver high-quality financial reporting,...

  • Production Analyst

    1 week ago

    Pune, Maharashtra, India Deutsche Bank Full time

    Job Title Production Analyst Corporate Title Associate Location Pune India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches by mobile sales or via internet The department is responsible for the stability of the applications Incident Management and Problem...

  • Support Analyst

    1 week ago

    Pune, Maharashtra, India Idox Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Support Analyst EIM Support Pune, Maharashtra India(24x7 Shift, Office based)About the role We're expanding our Pune office's successful Customer Support activities and recruiting Support Analysts to join our growing team. This role will play a key part in delivering exceptional customer support for Idox products globally via phone and email in business...

  • AO /Global Product Analyst

    2 days ago

    Pune, Maharashtra, India AllianceBernstein Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Global Product Analyst About the Global Product Analyst Program: The Global Product Analyst program is seeking a junior to mid-level analyst with some work experience to  work in Pune as part of our global teams. Each analyst will own two remits (a "major" and "minor") across a two to four-year period. Balancing multiple responsibilities requires the...

  • AO /Global Product Analyst

    2 days ago

    Pune, Maharashtra, India AllianceBernstein Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    GlobalProduct AnalystAbout The Global Product Analyst ProgramThe Global Product Analyst program is seeking a junior to mid-level analyst with some work experience to work in Pune as part of our global teams. Each analyst will own two remits (a "major" and "minor") across a two to four-year period. Balancing multiple responsibilities requires the analyst to...

  • Product Analyst

    3 hours ago

    Pune, Maharashtra, India AmplifAI Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    Job DescriptionProduct Analyst, Amplifai PuneAmplifai transforms AI potential into measurable business value, guiding organizations from strategic planning to execution. With deep expertise in AI product development, technical architecture, regulatory compliance, and commercialization, we deliver secure, ethical, and high-performing solutions. Having...

  • Analyst – Product

    2 weeks ago

    Pune, Maharashtra, India Valuenaire Full time

    Company Overview: Valuenaire, by Equevo Technologies Pvt. Ltd., is a next-gen fintech platform powered by AI and deep learning. It offers integrated financial services—such as business valuation, investor matchmaking, advisory connections, M&A, and fundraising tools—for entrepreneurs, investors, and advisors across India and globally Role Overview: We're...

  • Analyst – Product

    2 weeks ago

    Pune, Maharashtra, India Valuenaire Full time

    Company Overview:Valuenaire, by Equevo Technologies Pvt. Ltd., is a next-gen fintech platform powered by AI and deep learning. It offers integrated financial services—such as business valuation, investor matchmaking, advisory connections, M&A, and fundraising tools—for entrepreneurs, investors, and advisors across India and globallyRole Overview:We're...

  • Reconciliation Production Analyst

    1 week ago

    Pune, Maharashtra, India Deutsche Bank Full time

    Job Title- Operations Analyst NCTLocation- Pune IndiaRole Description The Analyst Sr Analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties You needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs You should...

  • Technical Support Delivery Analyst

    1 week ago

    Pune, Maharashtra, India Workday Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

Production Support Analyst, AS

2 weeks ago

Pune, Maharashtra, India Deutsche Bank Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Title- Production Support Analyst, AS

Location- Pune, India

Role Description

L2 Technical Application Support

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

Your key responsibilities

  • Provide hands on technical support for a suite of applications/platforms within Deutsche Bank
  • Build up technical subject matter expertise on the applications/platforms being supported including business flows, the application architecture, and the hardware configuration.
  • Resolve service requests submitted by the application end users to the best of L2 ability and escalate any issues that cannot be resolved to L3.
  • Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time).
  • Assist in the process to approve all new releases and production configuration changes, keep stakeholders informed and conduct any release tasks assigned to support.
  • Manage incidents through to resolution keeping all stakeholders abreast of the situation and working to minimize impact wherever possible.
  • Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs.
  • Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors.
  • Ensure all knowledge is documented and that support runbooks and knowledge articles are kept up to date.
  • Approach support with a proactive attitude, working to improve the environment before issues occur.
  • The candidate may have to work in shifts as part of a rota covering APAC and EMEA hours between 06:30 IST and 10:30 PM IST (2 shifts)
  • Weekend coverage may need to be provided on rotational basis.

Your skills and experience

  • 6 to 8 years providing hands on IT support and interacting with application end users.

Preferred: Experience in an investment bank, financial institution, or large corporation.

  • Bachelor's degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma).
  • Good analytical and problem-solving skills.
  • Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels.
  • Understanding of ITIL / SRE best practices for supporting a production environment
  • Preferred: Experience in Google Cloud
  • Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network.
  • Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability.

TECHNICAL COMPETENCIES

  • Experience using operating systems such as UNIX, Linux and Wintel from the command line interface. Knowledge of commands need to navigate, troubleshoot issues and provide status of these systems.

Preferred: Familiarity with coding language such as JAVA and .Net or Perl/Shell scripting.

Preferred: Experience with Java hosting environments like WebSphere, Tomcat etc.

  • Ability to write SQL to extract and patch data in Oracle databases as well as monitor database health and performance.
  • Experience of monitoring tools such as Geneos and New Relic.
  • Experience and hands-on on IBM BPM, Camunda , WAS etc. (preferred)
  • Experience on RPA platforms like Blueprism/Chatbots (Preferred)
  • Experience in Devops/SRE.
  • Knowledge and development experience in Ansible automation.
  • Experience in shell scripting, python.

How we'll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.