Senior Software Engineer

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Short Description/Job Objective:

The TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. Over the past several years we have successfully built and released products which makes IT administrators' day-to-day life easier. Our vision is to become THE unified endpoint management solution for our customers.

We're looking for a Senior Software Engineer to play a key role in supporting and enhancing our DEX capabilities, trusted by large enterprise customers. In this role, you'll be essential to maintaining and improving the experience for our existing customers, while helping evolve our elastic SaaS cloud platform. You will also bring in expertise in using Azure managed services - like Databricks, Kafka/Event Hubs, Redis or SQL MI – as well as Azure Cognitive services (AI models).

As part of an Agile team, you'll contribute as an individual contributor, working primarily with Python, C# .NET and SQL in integrating AI models in our products, which will run as containerized services on Azure Kubernetes. You may also be required to contribute to the front end, working with TypeScript. You will be expected to guide junior members of the team in best practices in software development.

In this role, you will collaborate closely with data scientists and AI engineers to build and integrate solutions powered by large language models (LLMs). A foundational understanding of prompt engineering and transformer-based architecture is expected, with the opportunity to further develop and deepen these skills on real-world projects. You'll be working at the forefront of applied AI, contributing to innovative products and shaping best practices in the rapidly evolving generative AI landscape.

Responsibilities:

• Build services for our DEX solution, by integrating with AI models, to derive insights
• Collaborate with Data Scientists to design the optimum solutions using AI models, balancing the capabilities of the models, performance, cost and long-term maintainability.
• Define the architecture, design and develop new features for our software in Python & C#
• Continuously integrate, build and deploy our solution from test system to production
• Design and implement common APIs based on architecture guidelines and frameworks
• Design and build common database systems of high availability and quality
• Optimize and enhance our software with new, efficient algorithms and state-of-the-art software tools and technologies
• Work independently on solutions for specified requirements and be responsible for complying with time and quality specifications
• Ensure that our software is secure, stable, scalable and runs efficiently
• Monitor the latest technical developments in your field and make proposals for improvement
• Guide and assist other team members in engineering topics relevant for the team
• Coach & mentor junior members in the team
• Act as an advisor for product owners (feasibility studies and time estimates for new functionality to be implemented)
• Communicate with customers to analyze & fix product defects, or during major implementations

Requirements:

• A university degree in the field of information technology, computer science and engineering or a related subject
• 6+ years of professional experience in the field of software development
• Solid knowledge of Python and SQL is mandatory, and C# .Net is secondary
• Knowledge of Typescript, React or C++ is a plus
• Strong focus on scalability and performance, with the ability to validate that solutions operate efficiently under increasing workloads and demonstrate predictable/linear growth
• Must have experience in any of the unit test casing frameworks
• Experience in Kubernetes, Docker, Kafka, Databricks, ADO Pipelines or Azure services (like AKS, Redis, Key Vault, Event Hub, Service Bus, SQL MI, etc.) and Azure Cognitive Services
• Experience in taking architectural decisions about the development and maintenance of large-scale distributed systems and integrations with applications and user interfaces
• Understanding of Clean Code and Design Patterns for object-orientated programming
• A positive and solution-oriented mindset paired with a structured and analytical way of thinking/working, being a team player, as well as motivated to learn new things
• Familiarity with AI tools for coding (like Co-pilot) is a plus
• Familiarity with concepts of end-user-computing, log analysis, anomaly detection & correlation is a plus
• Fluency in English is mandatory, further languages are a plus

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.