DXR Business Excellence and AI Manager

DXR Business Excellence and AI Manager

We are seeking a dynamic Business Excellence Leader to drive operational performance, foster a culture of continuous improvement, and enable sustainable business growth. This role will champion daily management excellence, problem-solving maturity, and the integration of AI-driven insights to support lean deployment across the organization.

You will act as a catalyst for change, working with leadership and teams at all levels to ensure that operational excellence becomes part of our daily rhythm. By combining proven lean methodologies with emerging digital and AI capabilities, you will enable faster decision-making, smarter problem-solving, and sustained competitive advantage.

Your Role:

Daily Management Excellence

• Design, implement, and continuously improve daily management routines to ensure visibility of performance, rapid escalation of issues, and effective countermeasure implementation.
• Coach leaders and teams on performance dialogues, tiered accountability, and visual management to embed a culture of operational discipline

Problem-Solving Maturity

• Build organizational capability to solve problems at the right level, using structured problem-solving methodologies.
• Facilitate development of problem-solving coaches and mentors across the business to achieve autonomy in continuous improvement.

Lean Deployment Leadership

• Develop and execute a long-term lean transformation roadmap aligned to business priorities.
• Facilitate kaizens, value stream mapping, and waste elimination projects with measurable and sustained impact.

AI & Digital Enablement for Excellence

• Identify and deploy AI-powered tools for process monitoring, predictive problem detection, and decision support.
• Use analytics and machine learning to enhance problem-solving effectiveness, forecast performance trends, and optimize resource allocation.
• Partner with digital teams to integrate AI into daily management systems for real-time operational insights.

Strategic and Operational Alignment

• Work with key stakeholders to align daily performance management with strategic objectives.
• Translate business goals into measurable KPIs and ensure effective governance to track progress.

Capability Building & Cultural Change

• Lead training, coaching, and mentoring efforts to strengthen operational excellence skills at all levels.
• Inspire engagement in lean and AI-enabled improvement as essential to business success.

You are a part of: DXR and work closely with the Global Management Team of DXR and operational teams in the organization. You will have a direct impact on both strategic transformation and day-to-day operational performance, ensuring that improvement becomes a sustainable business habit.

You are fit if:

Experience & Education

• Minimum 7 years in Continuous Improvement, Operational Excellence, or similar roles.
• Multi-industry and multi-function experience preferred; healthcare experience a plus.
• Bachelor's degree required; MBA or advanced degree preferred.
• Lean certifications on Expert or Master level.

Core Competencies

• Proven track record in implementing and sustaining daily management systems.
• Strong facilitation skills for kaizens, problem-solving workshops, and cross-functional alignment.
• Demonstrated success in embedding lean culture and behaviors at all levels of the organization.

AI & Digital Skills

• Familiarity with AI concepts, data analytics, and process automation tools.
• Experience using digital dashboards, advanced analytics, or AI-powered problem-solving applications.
• Ability to translate operational needs into digital/AI solutions in partnership with technical teams.

Leadership & Communication

• Excellent communication skills (written and verbal) in business English.
• Strong stakeholder management and ability to operate in a matrixed organization.
• Ability to generate enthusiasm and commitment to operational excellence and AI adoption.

How we work together:
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company's facilities.

Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

This role is an office-based role.
 

About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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