Servicenow developer TCS c2h

2 days ago

Hyderabad, Telangana, India Axiom Software Solutions Limited Full time ₹ 80,00,000 - ₹ 1,20,00,000 per year


• Design, develop, and implement solutions within the ServiceNow ITSM, CMDB, and Service Mapping modules.


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• Customize workflows, business rules, UI policies, and client scripts to meet business needs.


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• Develop and maintain CMDB integrations, ensuring accurate and up-to-date configuration data.


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• Configure and deploy Service Mapping to visualize application services and their dependencies.


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• Work closely with ITSM process owners to align system functionality with business processes.


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• Perform regular CMDB health checks, audits, and data reconciliation.


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• Participate in the planning and execution of ServiceNow upgrades and patches.


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• Develop and maintain technical documentation including architecture diagrams and SOPs.


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• Collaborate with cross-functional teams to ensure ServiceNow platform stability and performance.


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• Troubleshoot and resolve issues related to the ServiceNow platform and its modules.

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