Senior Manager, Data Science

The Senior Manager, Data Science will be responsible for building and scaling Netsmart's data science capabilities. You will lead the development and deployment of advanced analytics, AI/ML models, and predictive tools to support decision-making across product, clinical, and operational domains. This is a strategic and hands-on leadership role for someone who thrives in both managing teams and shaping technical direction.

Key Responsibilities:

• Lead the strategy, work with various stakeholders to define the roadmap, and delivery of healthcare products
• Run the business based on operational metrics and status. This includes but is not limited to queue churn, trending, resource utilization, risk assessment and mitigation, project initiatives, and department-related data elements
• Make timely and effective decisions to ensure the team is prepared to deliver solutions on a strategic roadmap not just for the short-term
• Lead cross-functional change initiatives and develop strategies to support change in engineering processes and strategy
• Accountable for ensuring the capability and capacity of the team to advance and leverage the latest in programming languages, industry standards and software development methodologies.
• Become a trusted advisor for executive leaders across the company.
• This position may require availability outside of standard business hours as part of a rotational on-call schedule

What You'll Need to Be Successful (Required Skills):

• At least 10+ years of professional experience in data science, machine learning, or applied analytics roles. Must have experience leading data science or machine learning teams.
• Experience with variable cost analysis and management for complex cloud-based solutions
• Experience in leading, coaching, and mentoring a team of data scientists; foster a culture of innovation and learning.
• Experience with full lifecycle development in product or engineering leadership using Agile methods for large, complex projects
• Deep understanding of statistical modelling, machine learning algorithms, and real-world data applications.
• Hands-on experience with data science frameworks and cloud platforms such as AWS, Azure, GCP.

Education/ Certifications:
Bachelor's degree in computer science, or related field.

Preferred Skills:

• Experience designing, building and operating – secure, scalable and highly available web and mobile applications, large-scale distributed systems using service-oriented architecture and message queue architecture – in the cloud
• Understanding of cloud-based SaaS architectures – involves designing elastic solutions, distributed state, availability, scalability, etc.
• Experience building ML platforms or MLOps workflows.
• Exposure to driving adoption of AI/Automation to make the product development/QA cycle better
• Experience in healthcare, life sciences, or human services domains.
• Knowledge of healthcare regulatory and compliance including data governance, privacy, HIPAA, or FHIR standards
• Strong business acumen with the ability to link data insights to actionable outcomes.

Why Join Us?
At Netsmart you'll work on exciting challenges that shape the future of healthcare. You'll have the opportunity to:

• Collaborate with talented professionals passionate about technology.
• Work in a supportive and inclusive environment where your growth is prioritized.
• Access professional development opportunities, including certifications and training.
• Enjoy a competitive compensation package and comprehensive benefits.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, which is provided at Netsmart's sole expense.