service desk

6 days ago

Bengaluru Chennai Hyderabad, India Tata Consultancy Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role: Service desk

keywords: Service desk,

Desired Experience Range: 3 - 5 years

Location of Requirement: Chennai, Bangalore, hyderbad,Mumbai,Indore

Responsibility Expectations from the role

1. Technical and system expertise (Windows OS, networking, active directory, DNS)

2. Customer support using telephone and computer skills

3. Excellent analytical skills and communication

4. Problem-solving and troubleshooting abilities

5. Time management

6. Teamwork and collaboration

7. Identify and diagnose issues and problems

8. Categorize and record reported queries and provide solutions

9. Support problem identification

10. Advise users on appropriate course of action

  • Service Desk

    2 weeks ago

    Bengaluru, Karnataka, India CSC (Corporation Service Company) Full time

    **Role: Associate Service Desk Analyst** **Location: Bangalore** **Schedule: Rotational** **Working Model: Hybrid** **Introduction**: The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. You will be responsible for providing both onsite and remote support. This...

  • Service desk manager

    4 weeks ago

    Chennai, India HCLTech Full time

    Role: Service Desk ManagerExp: 15+ yearsLocation: Chennai / NoidaJOB Description Service Desk Manager:A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services and...

  • Service Desk Manager

    4 weeks ago

    Chennai, India HCLTech Full time

    Role: Service Desk ManagerExp: 15+ yearsLocation: Chennai / NoidaJOB Description Service Desk Manager:A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services and...

  • Service Desk Manager

    4 weeks ago

    Chennai, India HCLTech Full time

    Role: Service Desk ManagerExp: 15+ yearsLocation: Chennai / NoidaJOB Description Service Desk Manager:A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services and...

  • Service Desk Manager

    4 weeks ago

    Chennai, India HCLTech Full time

    Role: Service Desk ManagerExp: 15+ yearsLocation: Chennai / NoidaJOB Description Service Desk Manager:A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services and...

  • Service Desk Manager

    4 weeks ago

    Chennai, India HCLTech Full time

    Role: Service Desk ManagerExp: 15+ yearsLocation: Chennai / NoidaJOB Description Service Desk Manager:A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services and...

  • Service Desk Manager

    4 weeks ago

    Chennai, India HCLTech Full time

    Role: Service Desk Manager Exp: 15+ years Location: Chennai / Noida JOB Description Service Desk Manager: A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services...

  • Service Desk Manager

    4 weeks ago

    Chennai, India HCLTech Full time

    Role: Service Desk Manager Exp: 15+ years Location: Chennai / Noida JOB Description Service Desk Manager: A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services...

  • Service Desk Manager

    4 weeks ago

    Chennai, India HCLTech Full time

    Role: Service Desk Manager Exp: 15+ years Location: Chennai / Noida JOB Description Service Desk Manager: A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services...

  • IT Service Desk Manager

    5 days ago

    chennai, India Hectae Analytics and Software Solutions Full time

    About the Role: We're seeking a skilled IT Service Desk Manager to lead Haass's IT Service Desk function . This role will oversee IT Service Desk support quality, drive service excellence, and support team performance across our Service Desk operations. You'll be responsible for monitoring ticket quality, delivering actionable feedback, and partnering with...