On Call Closure required for Inbound process in BPO

9 hours ago

Kolkata, West Bengal, India Adeeba e Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year
Company Description

Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world.In the next decade, the fundamentals of the retail sector will change in a big way. The time will come when every retail store requires its own ecommerce website and customers will have options of where, how, and what to purchase in-store or online, for take away or delivered. This is a very exciting time for the retail industry; we need to get ready for it.
The ability to transform the face of retail across the world depends on us. We have a huge canvas to work with, and it is already an established fact that we are doing much better than others in the industry. We are in the process of transforming the future of commerce, so come and be a part of changing world with Adeeba-E-Services.

Job Description

Greetings From Adeeba E Services Pvt Ltd

We urgently require Customer Service Executive /Technical Support Executive for Inbound Voice Process…(Tech Support) in /US Shift

Roles and Responsibilities:

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account

· 24 leaves in a year+comp offs+b'day leaves

· Very Attractive Incentives

· No Extension of Shift Timings

· Friendly Working Environment

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.

· Must have good convincing and sales skills.

. Candidates must be able to join immediately.

· Salary:Rs ,000/month(fixed)+Huge Incentives

· Shift : US Shift

. 9:00 pm to 7:00 am (US Shift)

· Working Days: 6 days

Contact: Ayesha (HR) @

Qualifications

12th Pass or Any graduate

Additional Information

need good communication skill

flexible for night shift

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