Software Development Manager, Alexa Connections

Are you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our dynamic Alexa Connections team as a Manager of Software Development, and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you'll work at the intersection of disruptive AI technologies and real-world impact, making a difference for millions of customers. You'll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you'll push the boundaries of what's possible with Alexa+.

As a Manager, you'll drive the development of next-generation communication features powered by advanced AI technologies, including Generative, Agentic, and Real-time AI. You'll work closely with cross-functional teams, including product management, design, and data science, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent communication experiences. You'll also lead the integration of these advanced AI systems into Alexa's core capabilities, ensuring a seamless and intuitive user experience.

Key job responsibilities
- Define the structure and strategic goals for connected experiences as we grow and invest further into this space.
- Hire, grow, and actively manage a team of software engineers. This includes guiding and managing the careers of your team members, encouraging software development best practices, and setting up the right development process(es) for your team.
- Partner with leadership and product management to define achievable product definition and customer experience.
- Create and execute on iterative roadmaps for your team to deliver these products to our customers. You will own prioritization, trade-off discussions, and updates to stakeholders.
- Collaborate and influence peer and partner teams in the broader Alexa organization and across our partner teams at Amazon.
- Take ownership for the long-term quality and success of the products that your team builds.

About the team
Alexa Connections vision is to make Alexa+ the world's most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory.

Basic Qualifications:
- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred Qualifications:
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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