
System Administrator
2 weeks ago
Job Summary:
We are looking for a motivated and detail-oriented System Administrator with 1–3 years of experience to join our in-house IT team. This is an on-site, night-shift role supporting our infrastructure and operations for a fast-paced US-based medical billing and revenue cycle management (RCM) company. The ideal candidate will have a solid foundation in IT infrastructure, strong working knowledge of Microsoft Azure and Office 365, and be comfortable troubleshooting issues across users, servers, and network environments.
Key Responsibilities:
- Provide night-shift IT support to internal teams, ensuring all systems are operational during US business hours.
- Manage and monitor Windows servers, user desktops, and network devices for performance and reliability.
- Administer Microsoft Office 365, including user creation, email support, security policies, and license management.
- Manage Microsoft Azure AD, including identity and access management, security group policies, and hybrid configurations.
- Monitor and maintain IT infrastructure, including firewall, switches, printers, and VPN access.
- Support internal tools and systems used by the medical billing/RCM operations team.
- Perform regular system updates, patch management, and backups.
- Troubleshoot hardware, software, and connectivity issues across users and departments.
- Assist with onboarding/offboarding of employees (user accounts, hardware, access control).
- Document IT processes, asset inventory, and issue resolution logs.
- Work with the day-shift team to hand over and report all critical issues or incidents.
Job Types: Full-time, Permanent
Pay: ₹25, ₹30,267.01 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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