
Clinic Coordinator
2 weeks ago
Responsibilities:
- Manage, schedule, and confirm patient appointments, ensuring no conflicts or delays.
- Serve as the primary point of contact for patients, both in-person and via phone/email.
- Address patient inquiries, provide information about services, and ensure a welcoming environment.
- Process patient billing, insurance claims, and payments.
- Address billing inquiries and assist patients with payment options.
- Accurately maintain and update patient records.
- Enter and track patient information, treatment plans, and progress notes in the clinic's software.
- Ensure patient confidentiality and data security at all times.
- Oversee inventory levels for dental supplies and materials, ordering as necessary.
- Coordinate maintenance and repairs for office equipment and facilities.
- Assist in scheduling and managing staff coverage for dentists and assistants.
- Ensure a high level of patient satisfaction by addressing concerns, complaints, and feedback promptly.
- Strive to improve overall patient experience by providing excellent customer service.
- Maintain accurate records and track key performance metrics (e.g., patient numbers, financial data).
- Support other administrative tasks, including email management, data entry, and documentation.
- Use software to schedule appointments, remind, and add patient details.
- Handle front office/reception activities
- Other tasks related to the clinic
Skills required:
- Communication Skills
- Customer Service
- Technology Proficiency (Software, Microsoft Office, etc.)
- Attention to Detail
- Adaptability & Flexibility
- Confidentiality & Integrity
Education: Graduate
Clinic Timing: 9.30 AM to 8 PM
Location: Bopal, Ahmedabad
Job Types: Full-time, Permanent
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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