Clinic Coordinator

1 week ago

Bopal Ahmedabad Gujarat, India Phibonacci solutions Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Responsibilities:

  • Manage, schedule, and confirm patient appointments, ensuring no conflicts or delays.
  • Serve as the primary point of contact for patients, both in-person and via phone/email.
  • Address patient inquiries, provide information about services, and ensure a welcoming environment.
  • Process patient billing, insurance claims, and payments.
  • Address billing inquiries and assist patients with payment options.
  • Accurately maintain and update patient records.
  • Enter and track patient information, treatment plans, and progress notes in the clinic's software.
  • Ensure patient confidentiality and data security at all times.
  • Oversee inventory levels for dental supplies and materials, ordering as necessary.
  • Coordinate maintenance and repairs for office equipment and facilities.
  • Assist in scheduling and managing staff coverage for dentists and assistants.
  • Ensure a high level of patient satisfaction by addressing concerns, complaints, and feedback promptly.
  • Strive to improve overall patient experience by providing excellent customer service.
  • Maintain accurate records and track key performance metrics (e.g., patient numbers, financial data).
  • Support other administrative tasks, including email management, data entry, and documentation.
  • Use software to schedule appointments, remind, and add patient details.
  • Handle front office/reception activities
  • Other tasks related to the clinic

Skills required:

  • Communication Skills
  • Customer Service
  • Technology Proficiency (Software, Microsoft Office, etc.)
  • Attention to Detail
  • Adaptability & Flexibility
  • Confidentiality & Integrity

Education: Graduate

Clinic Timing: 9.30 AM to 8 PM

Location: Bopal, Ahmedabad

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

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