Experience Ambassador

Job Description JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.ResponsibilitiesGreet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stakeholders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure specific processes/manuals are followed. Visitor admission is properly authorized. Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Government IDs. Handling complaints/feedback from client/visitors/sponsors and other related problems and communicate to next level as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival. Ensure Client safety and security protocols are followed. Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity. Assisting and supporting in the Bay/Focus Connects. Completion of POY survey among employees. Completion of daily floor walkarounds. Coordinate with the DM/DE to close the observations found during walkarounds. Meeting project Safety Champions/Leads during their walkarounds to proactively understand employee concerns and ensure closure of the same. Observing and ensuring COVID protocols are being followed by all at the workplace. Escalating process violations by employees as per the escalation matrix. Operate the front office computer system to assist front office attendants if necessary. Ensure training of front office/CX staff as per relevant training calendars. Salary Budget INR: 46,000 to 48,000 per monthLocation On-site Hyderabad, TSScheduled Weekly Hours 48 If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLLs recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details, please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Locations: On-site