Advisor, Quality Assurance Engineering

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:
As a Quality Assurance Manager, you will be key in leading and managing the test team with both from test processes & Payment Acquiring Subject Matter Expertise perspective.

The role involves effective collaboration with internal and external stake-holders with effective communications & test management principle

What you'll do:

• Involve in early requirement understanding and test initiation phase
• Test estimation (ROM, HLE & DLE) and Test Planning
• Test strategy preparation and presentation
• Requirements review with the team and identifying requirements & design gaps
• Participate and present in stage-gate meetings
• Lead & manage team during the test preparation and execution phase taking complete accountability for the testing deliverables
• Work with Program Managers and Product & Environment teams to ensure Day-1 test readiness
• Work closely with Defect Manager & Product teams to resolve issues as per the SLA & OLAs
• Publish Daily and weekly status reports to Program/project team and QA leadership
• Monitor & Publish Test Planning & Execution Metrics
• Lead continuous improvement & Automation initiatives within the QA team

Experience you'll need to have:

• An engineering degree in Computer Science, IT, or a related field from a reputable institution
• Overall 12+ years of IT experience
• At least 3 to 4+ years of Lead & Management experience in Payments' domain
• At least 3+ years of Test Management experience
• Experience with Dashboards, Unix scripts, APIs, SQL, databases and cloud services (AWS, Azure, or GCP)
• Passion for learning and leveraging technology to drive innovation in financial services.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams
• Certification in testing standards – ISTQB++

Experience that would be great to have:

• Experience with automated testing tools
• Knowledge of continuous integration and continuous deployment (CI/CD) tools
• Familiarity with security testing practices
• Understanding of software development lifecycles
• Certification in software testing methodologies
• 2+ years of experience in software quality assurance
• 1+ year(s) of experience in Agile methodologies

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.