Senior Night Shift Tele Caller

8 hours ago


Salt Lake Kolkata West Bengal, India Proclivity Digitech Pvt Ltd Full time ₹ 1,68,000 - ₹ 3,00,000 per year
  • Handle high-volume calls: Manage a large number of inbound or outbound calls, effectively navigating customer inquiries and sales conversations.
  • Achieve and exceed targets: Meet and consistently exceed daily, weekly, and monthly targets for sales, lead generation, or customer engagement.
  • Handle international clients: Communicate with international clients, primarily in the US or European markets, to generate leads or provide technical support.
  • Conduct proactive outreach: Make cold calls to prospective clients to promote products, explain services, and generate interest.
  • Resolve complex issues: Use problem-solving skills to resolve customer complaints and provide satisfactory solutions with a high degree of professionalism.
  • Train and mentor junior staff: Guide and train junior telecallers, sharing effective strategies and best practices for customer interaction.
  • Key skills required
  • Excellent communication: Display exceptional verbal communication and active listening skills, especially with international clients.
  • Persuasion and negotiation: Possess strong skills in influencing customer decisions and handling objections confidently.
  • Resilience and adaptability: Maintain a positive attitude while managing a high volume of calls and handling rejections.
  • Leadership abilities: Demonstrate the ability to lead and coordinate a team to achieve performance goals.

Job Types: Full-time, Permanent

Pay: ₹22, ₹25,000.00 per month

Work Location: In person



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