Senior Night Shift Tele Caller
8 hours ago
- Handle high-volume calls: Manage a large number of inbound or outbound calls, effectively navigating customer inquiries and sales conversations.
- Achieve and exceed targets: Meet and consistently exceed daily, weekly, and monthly targets for sales, lead generation, or customer engagement.
- Handle international clients: Communicate with international clients, primarily in the US or European markets, to generate leads or provide technical support.
- Conduct proactive outreach: Make cold calls to prospective clients to promote products, explain services, and generate interest.
- Resolve complex issues: Use problem-solving skills to resolve customer complaints and provide satisfactory solutions with a high degree of professionalism.
- Train and mentor junior staff: Guide and train junior telecallers, sharing effective strategies and best practices for customer interaction.
- Key skills required
- Excellent communication: Display exceptional verbal communication and active listening skills, especially with international clients.
- Persuasion and negotiation: Possess strong skills in influencing customer decisions and handling objections confidently.
- Resilience and adaptability: Maintain a positive attitude while managing a high volume of calls and handling rejections.
- Leadership abilities: Demonstrate the ability to lead and coordinate a team to achieve performance goals.
Job Types: Full-time, Permanent
Pay: ₹22, ₹25,000.00 per month
Work Location: In person
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