DXT Innovation Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM is seeking an Innovation Manager to join our Communications, Marketing, and Growth (CMG) team. This is a hybrid strategy-and-execution role that plays a central part in two key areas: (1) advancing RSM's Agentic AI strategy within CMG, and (2) helping define how technology is used across the marketing and sales funnel to drive engagement, pipeline growth, and impact.

This role supports the Digital Experience and Technology (DXT) Leader and works closely with business leaders, product owners, and technical teams to explore emerging technologies, deliver strategic insights, and lead tactical execution of innovative pilots.

Responsibilities:
 

-Help lead and iterate on CMG's Agentic AI strategy by identifying high-impact use cases and supporting the development of AI-powered agents

-Manage the buildout and testing of AI agents, ensuring usability, security, and compliance with platform standards and maintain and prioritize an innovation backlog of technology pilots and proofs of concept

-Evaluate and recommend tools that can enhance specific stages of the marketing and sales funnel, from awareness to conversion

-Create executive-level presentations that clearly communicate strategic priorities, technology trends, and recommendations

-Conduct primary and secondary research and perform rigorous data analysis to support digital strategy and innovation workstreams.
 

Qualifications:

(MUST NOTE REQUIRED OR PREFERRED)

• 3–5 years of experience in strategy, innovation, business analysis, or consulting (REQUIRED)
• Background in a professional services or technology environment.     

TECHNICAL/SOFT SKILLS

(MUST NOTE REQUIRED OR PREFERRED)

• Familiarity with Microsoft Copilot, Copilot Studio, and Azure AI Studio/Foundry — or a strong willingness and ability to learn quickly

• Strong communication skills and the ability to convey complex ideas clearly through presentations and written summaries

• Demonstrated interest in AI, marketing technology, and sales enablement tools

• Ability to manage multiple workstreams and synthesize findings for executive audiences

• Self-starter with strong organizational skills and comfort working in a fast-paced, evolving environment

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email