Applications Developer- Lead

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description
Lead, Application Developer - Enterprise Applications
What You'll Do:

• Design, develop, and optimize secure integrations of third-party SaaS applications with Microsoft Entra ID and application lifecycle management.
• Build and maintain automation solutions using Power Automate, Power Apps, and Copilot Studio to support business use cases.
• Develop conversational bots and AI-powered agents using Copilot Studio, integrating with internal knowledge bases and external APIs.
• Define standards, patterns, and documentation for integration architectures, ensuring scalability, compliance, and operational excellence.
• Leverage Azure AI Foundry, Azure Logic Apps, and Microsoft Graph API to extend and enrich identity and SaaS integrations.
• Troubleshoot integration failures and performance bottlenecks, collaborating with vendors and internal teams for resolution
• Hands-on experience with APIs in general but specifically with Microsoft Graph API.
• Experience developing custom scripts in PowerShell, Python and C#
• Troubleshoot and resolve integration issues with vendors and internal teams.
• Stay updated on Microsoft's roadmap (especially Entra, Power Platform, Graph API, Integration capabilities) and industry best practices, ensuring forward-compatible design choices.

Who You Are & What Makes You Qualified

• 7–9 years of experience as an Integration Developer or similar role.
• Strong hands-on experience with Microsoft Entra ID, including development and Enterprise tools as well.
• Proficient in Power Platform (Power Automate, Power Apps) and Copilot Studio for building automation and AI-based workflows.
• Working knowledge of Microsoft Graph API, Azure Logic Apps, and API integration patterns.
• Strong knowledge of enterprise integration patterns, security best practices, and cloud-first automation principles
• Experience with Azure AI services and AI Foundry or similar platforms.
• Excellent problem-solving skills and ability to work in a fast-paced, Cloud IT environment.
• Excellent verbal and written communication skills, with a proven ability to engage technical and non-technical stakeholders.

Nice to Have
:

• Experience working with DevOps pipelines and CI/CD to automate workflows
• Understanding of Azure Blob Storage and Azure Data Lake
• Familiarity with Entra ID Governance features, such as entitlement management, lifecycle workflows, and access reviews

Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.