Product Specialist

Product Specialist - UAE

Electrochemistry / Analytical Instruments

Location     : UAE

Reports to : Business Development Manager

Territory     : Middle East & North Africa (MENA) markets

Key Responsibilities

Strategy & Planning

• Rollout the regional product strategy, roadmap, and business plan for electrochemistry / analytical instruments (potentiostat, galvanostat, modular
• systems, accessories, software).
• Perform market research, competitive analysis, customer needs assessment, technology trends, regulatory landscape in each target country.
• Identify growth opportunities (e.g. new applications, partnerships, verticals, cross-sell) and drive business cases.
• Align with global R&D / HQ on product development priorities, feature enhancements, localization, and new product launches.

Commercial & Sales Enablement

• Work closely with regional sales teams, distributors, agents across the MENA region to drive adoption, penetration, and revenue.
• Provide product training, technical support, sales tools, proposal support, ROI calculators, competitive selling aids.
• Define product requirements, feature specifications, competitive differentiation, pricing, and positioning for the region.
• Plan and execute product launchescoordinate marketing collaterals, training, demos, pilot installations, promotion campaigns, customer trials
• Monitor and support sales pipeline, help overcome technical or commercial objections.
• Collaborate with marketing to define demand generation strategies, campaigns, webinars, trade shows, and content localization.
• Liaise closely with service & support teams, application specialists, to ensure product performance, uptime, warranties, spare parts, and customer satisfaction.

Performance & Monitoring

• Define product KPIs (revenue, margin, market share, customer satisfaction, adoption, uptime).
• Monitor product performance, sales data, customer feedback, usage metrics; analyze and recommend corrective actions.
• Conduct periodic product / portfolio reviews and reprioritize roadmap accordingly.
• Track competitor activity, market changes, regulatory shifts; adjust strategy as needed.

Customer & Stakeholder Interface

• Engage with key customers, research institutions, universities, government labs,
• industrial users to understand their needs, test labs, co-development projects.
• Participate in technical workshops, conferences, exhibitions in the region.
• Represent us in the region from a product / technology perspective for electrochemistry solutions.

Requirements / Qualifications

Education & Technical Background

• Masters degree in Chemistry, Electrochemistry, Chemical Engineering, Materials Science, Electrical Engineering or related field. PhD is an advantage.
• Deep technical understanding of electrochemistry techniques (potentiostat / galvanostat, electrochemical impedance spectroscopy, cyclic voltammetry,
• spectroelectrochemistry, etc.).
• Familiarity with analytical instrument domain, laboratory instruments, scientific instrumentation is strongly preferred.

Experience

• 5+ years of relevant experience (product management, technical marketing, R&D, liaison, commercial role) in analytical / scientific instrumentation or similar high-technology domain and commercial acumen.
• Experience in Middle East / GCC / MENA region is a strong plus.
• Proven track record of launching and commercializing technical scientific products
• Experience interfacing across R&D, sales, marketing, support, and customers.

Skills & Competencies

• Strong strategic thinking and business acumen.
• Excellent communication skills (English; Arabic is a plus) able to convey technical
• content to non-technical stakeholders.
• Project management skills ability to coordinate cross-functional teams, meet timelines, manage budget.
• Strong analytical skills; comfortable working with data, metrics, forecasting,financials.
• Customer focus, problem solving, and ability to travel across the region.
• Cultural sensitivity and ability to work in multi-country, multi-cultural environments.
• Good presentation, training, and public speaking skills.

Location & Travel

• Based in , UAE.
• Extensive travel across the MENA to support sales, customers, training, product launches.
• Occasional coordination with HQ in Europe / global product teams.

Key Performance Indicators (KPIs)

• Revenue / sales target achieved for assigned products.
• Margin / profitability of product portfolio.
• Market share growth in target countries / application segments.
• Time to market for new launches in region (localization, approvals).
• Customer satisfaction, uptime, service / support performance.
• Number of new opportunities / applications developed.

What Makes This Role Attractive

• Opportunity to lead a technically rich product line in a region of strong growth.
• Exposure to both technology and business in a scientific instrumentation company.
• Ability to shape product roadmap and market direction in a high-impact role.
• Engagement with leading research institutions and industrial users.

If interested, keen for an excellent overseas career opportunity with a European Multinational, then

please email your BIODATA , immediately to further discussion.