Hiring AR and SR AR Callers @ Puducherry

2 days ago

Puducherry, Puducherry, India Health Prime Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Health Prime is hiring AR Callers to join our dynamic team.

Job Title - AR/Sr AR Caller- US Healthcare RCM

Work Location : Puducherry

Shift : US Shift (7 PM - 4 AM IST).

Experience : 1 - 8 yrs

Job Description:

  • Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
  • To prioritize the pending/overdue tasks for calling/working from the aging basket.
  • Should be able to convince the claims company (payers) for reprocessing the claims for payment of their outstanding claims.
  • To check the appropriateness of the demographic/insurance information given by the patient if it is inadequate or unclear.
  • To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
  • Escalate difficult collection situations to the teams supervisors in a timely manner.
  • Review provider claims that have not been paid by insurance companies or denied by the insurance companies.
  • Handling patients billing queries and updating their account information.
  • Working on denied claims by taking the appropriate action
  • Routing denials to the correct department in case of fix the hole opportunities
  • Escalate all avoidable denials to the teams supervisors where there is a direct revenue loss for the practice and the company.
  • Sharing new findings with the teams supervisors and the team
  • Post cash and write off the contractual adjustments accordingly while working on the accounts.
  • Meeting daily/weekly and monthly targets set for an individual.

Desired Profile:

  • Should be willing to work in US Shift.
  • Experience in Denial Management (Healthcare Revenue Cycle Management) process.
  • Strong written and verbal communication skills.
  • Good computer skills including Microsoft Office suite.
  • Ability to prioritize and manage work queue.
  • Ability to work independently as well as in a team environment.
  • Should be a result oriented person and works towards solving the issues instead of dragging the issues.
  • Strong analytical and problem-solving skills.
  • Good typing skills with a speed of min 30-35 words /min.Role & responsibilities

Perks and benefits:

  • Competitive Salary
  • Subsidized Dinner
  • Pick up and Drop Cab facility

Interested candidates please mail your resume to

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