Hiring AR and SR AR Callers @ Puducherry
24 hours ago
Health Prime is hiring AR Callers to join our dynamic team.
Job Title - AR/Sr AR Caller- US Healthcare RCM
Work Location : Puducherry
Shift : US Shift (7 PM - 4 AM IST).
Experience : 1 - 8 yrs
Job Description:
- Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
- To prioritize the pending/overdue tasks for calling/working from the aging basket.
- Should be able to convince the claims company (payers) for reprocessing the claims for payment of their outstanding claims.
- To check the appropriateness of the demographic/insurance information given by the patient if it is inadequate or unclear.
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Escalate difficult collection situations to the teams supervisors in a timely manner.
- Review provider claims that have not been paid by insurance companies or denied by the insurance companies.
- Handling patients billing queries and updating their account information.
- Working on denied claims by taking the appropriate action
- Routing denials to the correct department in case of fix the hole opportunities
- Escalate all avoidable denials to the teams supervisors where there is a direct revenue loss for the practice and the company.
- Sharing new findings with the teams supervisors and the team
- Post cash and write off the contractual adjustments accordingly while working on the accounts.
- Meeting daily/weekly and monthly targets set for an individual.
Desired Profile:
- Should be willing to work in US Shift.
- Experience in Denial Management (Healthcare Revenue Cycle Management) process.
- Strong written and verbal communication skills.
- Good computer skills including Microsoft Office suite.
- Ability to prioritize and manage work queue.
- Ability to work independently as well as in a team environment.
- Should be a result oriented person and works towards solving the issues instead of dragging the issues.
- Strong analytical and problem-solving skills.
- Good typing skills with a speed of min 30-35 words /min.Role & responsibilities
Perks and benefits:
- Competitive Salary
- Subsidized Dinner
- Pick up and Drop Cab facility
Interested candidates please mail your resume to
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