Customer Service Specialist @

2 weeks ago

Chennai, Tamil Nadu, India Croma Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Walk-in Hiring Drive for Sales Executives Role at - Chennai

Date and Time - 03rd October 2025, 11 to 4pm

Venue - Croma, Anna Nagar

HR Contact :

Role & responsibilities:

Customer Service:

  • Greet customers in a friendly and approachable manner.
  • Assist customers in finding products and answering questions about product features, pricing, and availability.
  • Provide product demonstrations, if applicable.
  • Handle customer complaints or issues professionally, escalating them to management if necessary,

Sales:

  • Actively promote store products and services to meet and exceed sales goals.
  • Cross-sell and upsell products to maximize sales opportunities.
  • Stay informed about current promotions and discounts to communicate with customers effectively.
  • Process sales transactions at the register, including handling cash, credit, and other forms of payment.

Merchandising & Inventory:

  • Assist in stocking shelves and organizing product displays.
  • Ensure that merchandise is displayed neatly and attractively.
  • Monitor inventory levels and notify management when items need to be reordered.
  • Assist in periodic inventory counts as needed.

Store Maintenance:

  • Keep the store clean, tidy, and well-organized.
  • Ensure aisles and displays are free from clutter and hazards.
  • Report any store maintenance or safety concerns to management.

Teamwork:

  • Collaborate with team members and management to create a positive work environment.
  • Participate in staff meetings and training sessions as required.

Other Duties:

  • Perform other tasks as assigned by management to support store operations.

Preferred candidate profile:

  • High School / Diploma or equivalent
  • 2+ years of experience in Customer service or retail
  • Strong communication and interpersonal skills
  • Ability to work flexible hours, including weekends, and holidays
  • Basic math skills for handling transactions and counting inventory
  • Ability to stand for extended periods and lift moderate weights (depending on store requirements)

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