KGS -Manager (PMO)- KYC AML - Bangalore

2 days ago

Bengaluru, Karnataka, India BSR & Co Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description

Manager - is responsible for ensuring the successful recruitment and onboarding of skilled resources into Managed Services. Candidate needs to own recruitment and onboarding of new resources to meet new demand as well as back fill any movement and attritions.

The successful candidate will be required to engage with the multiple departments to support effectively, it is therefore essential that the candidate has a sound ability to engage and communicate information articulately. 

Responsibilities

Roles & responsibilities


§Raise requisition for hiring and track for progress with talent acquisition team

§Own joiner, mover and leaver process for assigned projects

§Initiate client specific BGV and track for timely closure, set up reporting for stakeholders

§Design and maintain of the suite of JD/role profiles for onshore and offshore use

§Manage scheduling and validation of hours in line with forecasting guidance and various reporting purposes

§Manage client dedicated clean rooms from physical control perspective

§Build core knowledge of the engagement during mobilization in order to design interview and training material which is engagement specific

§Build and deliver project specific orientation sessions and trainings

§Work with the offshore team to ensure training activities across both sites are cohesive and to the same standard, maintaining accurate training logs

§Attend regular competency review panels to support, track progress and ensure competence is maintained

§Support Pulse survey activities cross site

§Create, develop and maintain "skills station" activities for staff to use as required

§Support career paths and talent management framework

§Collaborate with Operations Managers to solve specific training problems through focused, qualitative solutions

§Support events and activities such as Breakfast/Lunch Clubs and Town Hall meetings

Qualifications

Educational qualifications

Graduate

Work experience


§Min years experience with minimum 5-6 years in PMO function proven experience of cross functional working

§Competent in the use of Excel, Word and PowerPoint

§Develops effective working relationships with peers and clients, provide performance support to junior members through mentoring and possess the ability to influence the team for better performance.

Mandatory  technical & functional skills



•Strong command and ease of business English (spoken and written), native preferred

•Executive presence, able to interact directly with clients

•Previously led a team / experience leading teams

•Strong presentation skills and ability to engage senior stakeholders

Key behavioural attributes/requirements



•Analytical and problem-solving skills and the ability to use information to generate creative solutions to benefit the business. Ability to be customer focused and drive results.

•Ability to lead the team and developing others.

•Presentation and Project Management skills. Focus on results-led management.

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