Income Auditor

2 days ago


Bengaluru, Karnataka, India Radisson Hotel Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

AREAS OF RESPONSIBILITY

Audit rooms income posting and charges:

§ Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; making corrections as necessary.

§ Balance the rooms audit with the night audit's summary.

§ Runs computer through nightly processing sequence to reset for next day's use in balancing of applicable functions.

Audit food and beverage income postings and charges:

§ Records and balances all food and beverage income.

§ Balances the guest ledger postings to the restaurant and guest ledger.

§ Records and balances employee and house charges.

§ Audit all banquet charges before posting, verifying the accuracy of the calculations and attaching the latest event order.

Review all credit card vouchers for proper imprints, authorisations and correct amounts:

§ Prepares and transmits credit card deposits.

§ Processes all city ledger work to Finance Department.

Creates 100% guest satisfaction by providing the Yes I Can experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.

§ Provides Yes I Can genuine hospitality and teamwork on an ongoing basis

§ Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services

Adheres to hotel policies and procedures:

§ Attends work on time as scheduled.

§ Follows hotel grooming and hygiene standards.

§ Minimises safety hazards by following all safety rules and procedures.

§ Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.

§ Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

§ Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.

§ At all time projects a favourable image of Brand to the public.

INDEXECINDUS


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