
Windows Server Admin-L1
1 day ago
Job Description
Role Purpose
The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction
Maintaining Active Directory, DHCP, DNS, Group Policy
Active Directory management
AD Replication management
Group policy management
Incident / Request Fulfilment / Change management
Backup of Active Directory & Restore Active Directory.
Review of daily/weekly/monthly checklist
Event log analysis at regular interval for maintaining the integrity of servers
Repeat Incident / Alert Analysis
Managing / reconfiguring of DHCP scopes and reservations
Managing / reconfiguring of DNS
System State backup
Managing / reconfiguring terminal services, cluster services, file servers
Necessary support for restoration or drill
Preparation of MIR for Major Incidents
Reinstallations raise due to incidents
Vendor coordination
Incident / Request Fulfilment / Change management
Define the associated change management procedures for patch roll outs.
Publish the patches for a release into the Patch Management tool.
Push the patches to the servers or setup a Scheduled Pull from OEM
Test the release / upgrade / new patch on the Test Environment provided by customer before it is rolled out on all other production systems
Necessary support for restoration or drill
Preparation of MIR for Major Incidents
Reinstallations raise due to incidents
Incident / Request Fulfilment / Change management
Office 365 (O365)
Manage services for monitoring, incident management
Troubleshoot whenever there is an incident and remediate
Provide environmental and infrastructure support for managing O365 workloads
Management of the admin console options available in O365 cloud quadrants.
Public Folder Maintenance (Defining Hierarchy)
Recycling of Exchange Services in case of any issues
Queue Clearing in case of any issues
Exchange Database Replication Management
Analysing Log Files in case of any issues
Troubleshooting on exchange mail flow
Exchange Patching and updates
Necessary support for restoration or drill
Preparation of MIR for Major Incidents
Review of daily/weekly/monthly checklist
Repeat Incident / Alert Analysis
Reinstallations raise due to incidents
Incident / Request Fulfilment / Change management
Managing Virtual Machine Settings
Allocating more memory, additional CPU, NIC
Creating Virtual Machine Snapshots
Apply a Snapshot and Rename a Snapshot
Delete a Snapshot and Delete a Snapshot Subtree
Revert a Snapshot
Increasing disk space to VMs
Adding users to Hyper-V console
Hyper-V/VMWare/Cisco Flexpod/Cisco UCS Log file administration
Hyper-V/VMWare/Cisco Flexpod/Cisco UCS System accounting and Security
CR Document Preparation
Multipathing configuration
Configuring Alarm and monitoring parameters in VCenter
Managing / reconfiguring terminal services, cluster services, file servers
Necessary support for restoration or drill
Preparation of MIR for Major Incidents
Reinstallations raise due to incidents
Vendor coordination
Incident / Request Fulfilment / Change management
Mandatory Skills: Windows Server Admin .Experience: 1-3 Years .
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