team leader

4 days ago


Goa, India Hyatt Centric Candolim Goa Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Summary

  • Assists the Front Office Management Team in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times.
  • Ensures the strict control of room keys.
  • Liaises and organises with Housekeeping Department that the established cleaning schedules for VIP's in - house and arrivals are strictly adhered to.
  • Coordinates all Repair and Maintenance and reports maintenance job orders.
  • Understands rate structure and promotional rates available.
  • Understands the sequence of duties related to Royal Family visits. Accords protocol with Royal Family visits.
  • Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
  • Ensures that Front Office employees work in a supportive and flexible manner with other departments.
  • Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  • Ensures that all guest details are entered correctly in accordance with the principles of clean data.

Qualifications

Graduation


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