Case Analysis Intern

Job role: Case Analysis(Operations Intern)

Duration: 6-9 Months

Location: Remote

Compensation/Stipend: INR 21,000(Gross)

PF Deduction: INR 3,600

Professional Tax: INR 200

Training Fee: INR 3,000

Net take home: INR 14,200

Working Days: 6 days a week and open to work under rotational shifts and Sunday's based on the requirement.

CTC Post Confirmation: 4-6LPA (Depending upon candidate's performance)

As a Case Analysis Intern at Springworks, you will have the opportunity to gain hands-on experience in

the fast-paced environment of a leading background verification platform, SpringVerify. You will have the

opportunity to work closely with different teams within the Operations department, gaining valuable

hands-on experience in various aspects of business operations.

Responsibilities:

● Support the operations team in day-to-day activities, which may include case analysis, document

verification, and database management.

● Assist in conducting background verification checks for our clients, ensuring accuracy and

compliance with company policies.

● Collaborate with cross-functional teams to resolve any operational issues or customer inquiries

in a timely manner.

● Contribute ideas for process improvement and optimization.

● Perform outbound calls to gather necessary information and follow up on verification requests.

● Adhere to established protocols and guidelines to maintain data confidentiality and security.

● Complete assigned tasks and projects within specified deadlines with a high level of accuracy

and attention to detail.

Your Skills and Experience:

● Currently pursuing a degree/graduate in any field

● Strong communication skills, both verbal and written, with the ability to interact professionally

with clients and team members.

● Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced

environment.

● Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.

● Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.

● Ability to work independently as well as collaboratively within a team.

● Willingness to learn and adapt to new technologies and processes.

● Familiarity with call-making and telephone etiquette is preferred.

Note:

The Operations Intern role at Springworks provides a unique opportunity to work in different operational

teams. While the specific team names are not mentioned in this job description, successful candidates

will be assigned to a team based on their skills, interests, and the team's current needs.

● This is a full time internship opportunity so expect to work for 9 hours including 1 hour of

break and you should be available for a minimum duration of 9 months.

● Based on the business requirement, you might have to work on the weekends, a leave

● Comp off or OT (overtime allowance) would be given for working on the off days.

● You get to work with the team serving lakhs of people every year. Look at this as a stepping

stone in your career.

About Company / Benefits

● Health Insurance of 4 lakhs sum insured, Covers self children spouse. Unlimited free

● Tele doctor consultations with 15 different specialities for you and your family members

including Mental Health.

● Learning & development budget ( Up to Rs. 21,000/-)

● Work from anywhere effortlessly with our remote setup perk: Rs. 10,000. Decide how you want

to use this. Yours to keep.

● Inverter for power backup (Rs 18,000) for any power issues - generally covers the full house

● Additional Monitor (Rs 6,000) - yours to keep to be a pro case analyst

● Work from anywhere - no location preferred. We have people working from 85 different cities in

the country. Truly India. You can even work from a beach, hill or just a city.

● Earn EngageWith points for recognitions from team members, and special events like

anniversaries and birthdays, which can be redeemed for various rewards and recognitions.

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