Customer Support Specialist

2 days ago

HITEC City Hyderabad Telangana, India Adro Infotech Full time ₹ 4,80,000 per year

Job Title: Pharmacist – Customer Support & Operations (B.Pharm Only)

Location: Hyderabad (On-site)

Company: Adrotech Solutions Pvt. Ltd.

Employment Type: Full-time

Experience: 0–2 years in Pharmacy / Medical Store / Pharma Retail

  • About the Role

We are looking for a qualified B.Pharmacy graduate with a valid Pharmacist Certification to support medicine-related queries, product verification, and order-level operations for our upcoming healthcare project.

This role requires strong medicine knowledge, accuracy, and the ability to coordinate with internal teams.

Review, verify, and categorize medicines based on composition, dosage form, and prescription requirements.

Assist internal teams by validating medicine data, stock lists, and product information.

Support order-level checks such as replacements, availability confirmations, and medicine suggestions

Respond to medicine-related queries from users.

Help test workflows related to pharmacy operations for accuracy.

Maintain accurate documentation, logs, and medicine-level data reports.

Ensure compliance with basic pharmacy guidelines and prescription protocols.

  • Required Skills & QualificationsMandatory:
  • B.Pharmacy graduate
  • Valid Pharmacist License / Certification
  • Strong knowledge of medicines (brands, generics, dosage forms, OTC vs Rx, schedules, interactions)
  • Experience in pharmacy operations (retail pharmacy/hospital pharmacy/medical store)

Preferred:

  • Experience working with stock lists, medicine entries, or pharmacy management systems
  • Ability to identify duplicates, compositions, and strength variations
  • Good communication skills (English, Hindi, Telugu)

Job Types: Full-time, Fresher

Pay: ₹15, ₹40,000.00 per month

Benefits:

  • Flexible schedule
  • Life insurance

Work Location: In person

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