Senior Product Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us

Your Opportunity
As a Product Manager for New Relic Log Management, you will define product capabilities that help organizations make their digital systems more reliable and secure in order to better serve their customers. You will work on a fast growing product that is relied upon by thousands of organizations around the world, and you will help expand the business further. Success in this role will require you to be a curious observer of customer needs and market dynamics, a brilliant strategist to come up with winning product ideas, and a great communicator and leader to orchestrate research, development, go-to-market and customer engagement efforts throughout the company.

What You'll Do

• Define and drive the product strategy for various aspects of the rapidly growing New Relic Log Management solution and collaborate with UX and engineering to build a high quality product. Develop near-term and long-term product roadmaps, drive the alignment of key releases to deliver on the roadmap, adjust the roadmap as needed based on key results, customer demand, and changes in execution resources.
• Collaborate with customers to understand the challenges they face with sending, storing, managing, and analyzing Log data as part of their overall observability and security strategy. Work cross functionally with teams to provide business context, support, and success criteria that will delight our customers.
• Research trends in the Log Management market and competitive dynamics to identify business growth opportunities, and drive innovation and thought leadership.
• Help drive consumption, revenue growth and customer satisfaction by working with go-to-market and customer success organizations.
• Cultivate an inclusive environment where varied perspectives thrive.

Must-have
Your Qualifications

• 5+ years of product management experience
• Technical understanding of Log data, Logging solutions, and common challenges in this domain.
• Experience with delivering SaaS solutions to market
• Experience leading matrix teams through impact rather than authority
• Experience driving product vision, go-to-market strategy, and design discussions
• Experience creating strategic product roadmaps, and working with cross-functional teams
• Excellent written and verbal communication, and the ability to explain complex technical design in 20 seconds or 20 minutes, depending on the audience and goals

Nice-to-have

• Previous experience working on log management products
• Previous experience working on security operations management products

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

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