Healthcare Manager

4 days ago

Coimbatore, Tamil Nadu, India sarainfotech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Summary:

We are seeking a dynamic and experienced
US Healthcare Patient calling process Manager
to lead and manage operations for our healthcare outsourcing processes. The ideal candidate will have deep knowledge of the US healthcare system (payer or provider side), expertise in Revenue Cycle Management (RCM), and proven leadership experience in a BPO environment.

Key Responsibilities:

  • Manage day-to-day operations of the US healthcare process (RCM, medical billing, claims processing, or payer services).
  • Lead and supervise a team of supervisors, team leads, and associates to ensure delivery of SLAs and KPIs.
  • Coordinate with clients and internal stakeholders to ensure effective communication and performance management.
  • Analyze performance metrics (productivity, quality, TAT, etc.) and implement corrective measures as needed.
  • Drive process improvements, automation opportunities, and cost-efficiency initiatives.
  • Ensure compliance with HIPAA, client-specific guidelines, and data security standards.
  • Conduct regular training, mentoring, and performance reviews of team members.
  • Prepare and present weekly/monthly business reviews (WBRs/MBRs) to leadership and clients.
  • Handle escalations and resolve operational challenges promptly.
  • Work with workforce management (WFM) and quality teams for staffing, forecasting, and audits.

Required Qualifications:

  • Bachelor's degree in healthcare administration, business management, or related field. Master's preferred.
  • 7+ years of experience in US healthcare BPO industry with at least 3 years in a managerial role.
  • Hands-on experience in RCM processes such as eligibility verification, coding, charge entry, payment posting, AR follow-up, and denial management.
  • Strong leadership, client handling, and team management skills.
  • Familiarity with tools like Epic, Athena, Kareo, or other EHR/PM systems.
  • Excellent analytical, communication, and problem-solving skills.
  • Flexibility to work in different shifts (EST/PST overlap, if required).

Preferred Skills:

  • Knowledge of payer side processes (claims adjudication, benefits verification, utilization management).
  • Exposure to automation tools or Lean/Six Sigma methodologies.

Experience managing multi-client accounts in a BPO setup.

  • US - Healthcare

    1 week ago

    Coimbatore, Tamil Nadu, India Webtech Softwares Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Open Positions (US Healthcare – Claims Adjudication Process_Team Leader – OperationsQuality SpecialistSubject Matter Expert (SME)Quality Team LeaderProcess TrainerAssistant ManagerExperience : 4 Years into US Health careLocation : Coimbatore

  • Product Development Professional

    4 days ago

    Coimbatore, Tamil Nadu, India Benovymed Healthcare Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Lead the design and development of innovative digital health productsOversee product lifecycle management from ideation to commercializationCollaborate with healthcare providers and tech teams to ensure compliance with medical regulationsMust have experience in telemedicine, wearable tech, or AI-driven healthcare solutionsStrong project management and UX...

  • US Healthcare – Claims Adjudication Process

    4 days ago

    Coimbatore, Tamil Nadu, India Kotumb Full time ₹ 88,800 - ₹ 50,00,000 per year

    We are hiring for below roles for Open Positions (US Healthcare – Claims Adjudication Process, Coimbatore)Team Leader – OperationsQuality SpecialistSubject Matter Expert (SME)Quality Team LeaderProcess TrainerAssistant Manager – OperationsShift : Rotational shiftsMode : Work from officeWe are conducting a walk-in drive on 19th & 20th September from...

  • Omega is hiring EXP-Customer support Executive role @CBE

    1 week ago

    Coimbatore, Tamil Nadu, India Omega Healthcare Full time ₹ 36,00,000 per year

    Greeting from omega healthcare managementWe are currently looking out for Experience Customer support Executive role...Welcome Tele callers,customer support, back-end support.AR caller strictly not eligibleThose who all are having into the Voice process eligible for this openingExperience - 1 to 6YrsTiming - US shiftworking - Monday to FridayPreferred -...

  • Medical Devices and Equipment Sales

    4 days ago

    Coimbatore, Tamil Nadu, India ABABIL HEALTHCARE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are HiringMedical Equipment & Devices Sales RepresentativeGreetings from Ababil Healthcare Pvt LtdWe are currently hiring Senior Sales Engineers for our Medical Equipment & Devices division. If you have a background in medical device sales or are a recent Biomedical graduate eager to begin a career in this exciting field, we encourage you to...

  • Medical Devices and Equipment Sales

    6 days ago

    Coimbatore, Tamil Nadu, India ABABIL HEALTHCARE Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    We are HiringMedical Equipment & Devices Sales RepresentativeContact: Nithish (HR Greetings from Ababil Healthcare Pvt LtdWe are currently hiring Sales Engineers for our Medical Equipment & Devices division. If you have a background in medical device sales or are a recent Biomedical graduate eager to begin a career in this exciting field, we encourage you...

  • Medical Devices and Equipment Sales

    6 days ago

    Coimbatore, Tamil Nadu, India ABABIL HEALTHCARE Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are HiringMedical Equipment & Devices Sales RepresentativeContact: Nithish (HR Greetings from Ababil Healthcare Pvt LtdWe are currently hiring Sales Engineers for our Medical Equipment & Devices division. If you have a background in medical device sales or are a recent Biomedical graduate eager to begin a career in this exciting field, we encourage you...

  • Intensivist

    2 weeks ago

    Coimbatore, Tamil Nadu, India Naukri Healthcare Jobs Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    We are looking for a highly skilled and experienced Intensivist to join our team, with 17 years of experience in the field.Roles and ResponsibilityManaging and treating critically ill patients in an intensive care setting.Collaborating with other healthcare professionals to develop and implement treatment plans.Conducting rounds and assessing patient...

  • General Manager

    2 weeks ago

    Coimbatore, Tamil Nadu, India Abi Scans & Labs Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Abi Scans & Labs is committed to providing diagnostic services that are accurate, accessible, and affordable. We achieve this by leveraging advancements in medical sciences, expressing empathy towards patients, and maintaining high ethical standards. Our mission prioritizes patient care and delivering precise results to support better health decisions.Role...

  • Public Relations Executive

    1 week ago

    Coimbatore, Tamil Nadu, India Seven Sigma Healthcare Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Company: Seven Sigma Healthcare Solutions Pvt LtdLocation: Coimbatore, TamilnaduJob Type: Full-timeExperience: with 1–3 years in hospital preferredJob Summary: We are seeking a dynamic and dedicated Public Relations Executive to join our team at a reputed multi-specialty hospital in Tamil Nadu.The ideal candidate will play a key role in building and...