Senior Technical Consultant

5 hours ago

Hyderabad, Telangana, India Blue Yonder Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Sr Technical Consultant - Cloud

  • Work closely with internal stakeholder to get the cases resolved within the SLA/OLA timelines;
  • Basic Knowledge on Cloud Azure and infrastructure concepts needed
  • Project coordination with internal and external stakehol
  • Builds collaborative relationship with internal stakeholders and work with them proactively to get the issues fixed
  • Adhere to Cloud policies, procedures, methodologies, and quality standards.
  • Escalates issue that may have a impact
  • Work with Shift leads internally to resolve project issues, escalating to appropriate parties as needed.
  • Provides regular communication and status reporting with internal stakeholders and with customers
  • Keep Consulting informed about issues being worked/analyzed, providing frequent, and meaningful updates.
  • Follow up with internal teams to ensure their technical issues are resolved
  • Must be able to work flexible hours as needed including being available for off hours support
  • Knowledge of ITIL framework is preferable

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Experience LevelSenior Level

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