Associate

6 hours ago

Ahmedabad, Gujarat, India Urban Company Full time ₹ 8,00,000 - ₹ 12,00,000 per year

About the Company

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind:

  • Customer love:
    Build a platform that offers truly delightful and differentiated services
  • Partner empowerment:
    Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood
  • Technology first:
    Bring innovation and technology to an age-old industry

About the Role

Field Operations Associate is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner base. This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, execution. Support Business Heads in BAU category management activities related to supply/demand planning, revenue planning.

Responsibilities

  • Manage and lead a team of service professionals to ensure smooth day-to-day operations.
  • Plan, monitor, and optimize field operations, ensuring adherence to SLAs, safety norms, and quality standards.
  • Track and analyze operational KPIs (TAT, productivity, customer satisfaction, etc.), and take corrective actions as needed.
  • Develop and roll out SOPs, training, and audit mechanisms to enhance operational efficiency and reduce service errors.
  • Handle on-ground escalations and ensure timely resolution of customer or partner grievances.
  • Recruit, train, and mentor field staff; create a high-performing and motivated team.

Qualifications

  • 6 months - 2 years of work experience

Required Skills

  • Sharp and hungry professionals willing to go above and beyond to create impact
  • Ability to work in a fast-paced environment, requires solving ambiguous problems, and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on the ground.
  • Hustle and get things done attitude

At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

  • Associate

    2 days ago

    Ahmedabad, Gujarat, India Life at PNRC Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for an Associate, located in Ahmedabad. The Associate will be responsible for daily administrative tasks, supporting team projects, managing schedules, and communicating effectively with team members and clients. Additional responsibilities include database...

  • Associate

    2 weeks ago

    Ahmedabad, Gujarat, India K. C. Patel & Company Full time

    We're Hiring | Associate – Intellectual Property LawLocation: Paldi, AhmedabadExperience: 1 yearsApply via: Email ( ) or DMK. C. Patel & Co., a boutique IP law firm established in 1994, is looking to onboard a motivated Associate with experience in Intellectual Property prosecution and filings. We represent a diverse clientele and offer strong exposure to...

  • Associate / sr. Associate ( sales/

    7 days ago

    Ahmedabad, Gujarat, India Hirepulse solutions private limited Full time ₹ 88,800 - ₹ 4,29,435 per year

    *Urgent Requirement in Retail Jewellery Showroom in Ahmedabad*Open Positions:*Associate / Sr. Associate (Sales)* – 25 Vacancies*Cashier* – 02 Vacancies Requirements:Experienced candidates apply Only/-Good communication & customer service skillsPassion for jewellery / luxury retail industryFor Cashier role – basic knowledge of billing & accounts...

  • Associate

    8 hours ago

    Ahmedabad, Gujarat, India J.J. PLASTALLOY PRIVATE LIMITED Full time US$ 60,000 - US$ 1,20,000 per year

    Company DescriptionJ.J. PLASTALLOY PRIVATE LIMITED, based in Varanasi, Uttar Pradesh, India, is a prominent mining and metals company. Our company specializes in providing high-quality products and services to clients in the mining and metal sectors. We are dedicated to innovation and excellence, operating from our headquarters in the vibrant locality of...

  • Sales Associate

    2 days ago

    Ahmedabad, Gujarat, India Narmada Group Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionNarmada Group is a reputed brand in construction materialsRole DescriptionThis is a full-time, on-site role for a Sales Associate located in Ahmedabad. The Sales Associate will be responsible for interacting with customers in person, managing sales transactions, and ensuring excellent customer service. Daily tasks include assisting...

  • Legal Associate

    3 weeks ago

    Ahmedabad, Gujarat, India Sejpal Associates, Advocates Full time

    Company Description Sejpal Associates, Advocates, established in 1932, is a legacy law firm spanning four generations of dedicated legal professionals. Managed by Mr. Divyesh Sejpal and Mr. Rasesh Sejpal, the firm offers a wide range of legal services including civil, criminal, revenue, family disputes, and commercial transactions. The firm's clientele...

  • Associate

    2 weeks ago

    Ahmedabad, Gujarat, India K. C. Patel & Company Full time

    We're Hiring | Associate – Intellectual Property LawLocation: Paldi, AhmedabadExperience: 1 yearsApply via: Email (info@kcpatel.in) or DMK. C. Patel & Co., a boutique IP law firm established in 1994, is looking to onboard a motivated Associate with experience in Intellectual Property prosecution and filings. We represent a diverse clientele and offer...

  • Associate

    2 weeks ago

    Ahmedabad, Gujarat, India K. C. Patel & Company Full time

    We're Hiring | Associate – Intellectual Property LawLocation: Paldi, AhmedabadExperience: 1 yearsApply via: Email (info@kcpatel.in) or LinkedIn DMK. C. Patel & Co., a boutique IP law firm established in 1994, is looking to onboard a motivated Associate with experience in Intellectual Property prosecution and filings. We represent a diverse clientele and...

  • Associate

    2 weeks ago

    Ahmedabad, Gujarat, India K. C. Patel & Company Full time

    We're Hiring | Associate – Intellectual Property Law Location: Paldi, Ahmedabad Experience: 1 years Apply via: Email ( ) or LinkedIn DM K. C. Patel & Co., a boutique IP law firm established in 1994, is looking to onboard a motivated Associate with experience in Intellectual Property prosecution and filings. We represent a diverse clientele and offer strong...

  • Legal Associate

    8 hours ago

    Ahmedabad, Gujarat, India Sejpal Associates, Advocates Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSejpal Associates, Advocates, established in 1932, is a legacy law firm spanning four generations of dedicated legal professionals. Managed by Mr. Divyesh Sejpal and Mr. Rasesh Sejpal, the firm offers a wide range of legal services including civil, criminal, revenue, family disputes, and commercial transactions. The firm's clientele...