FSM Integrator

4 days ago

Bengaluru Hyderabad Noida, India NTT DATA Business Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Consultant (FSM Integrator)

Experience: 5+ Years

Location: India

Employment Type: Full-Time

As a Consultant (FSM Integrator), you will be responsible for integrating Field Service Management (FSM) solutions with various enterprise systems to streamline field operations and enhance service delivery. You will work closely with business and technical teams to design, implement, and support robust integration architectures, ensuring seamless data flow and process automation across platforms.

Required Skills

  • 5+ years of experience in integrating FSM solutions with enterprise systems.
  • Strong understanding of FSM platforms (e.g., SAP FSM, ServiceNow FSM, Oracle Field Service) and integration methodologies.
  • Hands-on experience with APIs (REST/SOAP), middleware (e.g., SAP PI/PO, MuleSoft, Dell Boomi), and data transformation tools.
  • Proficiency in data mapping, ETL processes, and integration troubleshooting.
  • Solid knowledge of ERP/CRM systems (e.g., SAP, Salesforce, Microsoft Dynamics).
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to document technical solutions and deliver effective training.
  • Experience working in cross-functional and client-facing environments.

Preferred Qualifications

  • Bachelors or master's degree in computer science, Information Technology, Engineering, or a related field.
  • Certifications in FSM platforms or integration tools (e.g., SAP Certified Application Associate – FSM, MuleSoft Certified Developer).
  • Experience with cloud-based integrations and IoT device connectivity.
  • Exposure to mobile application integration and support.
  • Prior consulting experience with leading IT or advisory firms.

Knowledge of Agile methodologies and project management tools

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