Call Center Agent

We re seeking a customer-focused Call Center Representative to join our team As a Call Center Representative you ll be the primary point of contact for customers providing exceptional service answering questions and resolving issues Key Responsibilities - Handle inbound and outbound customer calls - Provide excellent customer service and...

Customer Relationship Specialist (Australian Voice)Job OverviewThe primary objective of this role is to serve as the single point of contact for issue resolution and customer communication via calls and emails throughout the order delivery lifecycle.This position involves effective coordination with Australian customer/stakeholders and fiber order...

Contact Center Solutions ArchitectWe are seeking a skilled professional to design, implement, and maintain scalable contact center solutions using Amazon Connect.The ideal candidate will have hands-on experience with Amazon Connect (architecture, deployment, integrations) and possess strong development skills in Python, Node.js, or JavaScript for AWS Lambda...

Job Title: Team LeadOverview:We are seeking an experienced and skilled professional to lead a team of agents, responsible for achieving daily targets, ensuring high levels of customer satisfaction, and service quality.Key Responsibilities:Manage a team of agents to achieve daily targets and maintain high levels of customer satisfaction and service...

Job DescriptionA Real-Time Analyst plays a pivotal role in contact center operations, leveraging expertise in LiveVox dialer systems and workforce management for optimal campaign performance and agent productivity.Responsibilities include monitoring inbound/outbound dialing campaigns, importing and managing dialer lists, adjusting dialing pace, flagging...

Career OpportunityAbout Us:We provide digital engineering and technology services to global companies worldwide. Our Engineering First approach enables us to execute all ideas and solve business challenges creatively. We combine logic, creativity, and curiosity to build, solve, and create solutions that move our clients forward.As a Senior Cisco UCCE CVP...

Job Description:The role of Real-Time Operations Manager involves overseeing the efficient operation of real-time activities across multiple queues. The individual in this position plays a crucial part in ensuring service delivery performance by actively monitoring, analyzing, and managing real-time data.This role serves as the first line of defense to...

About Our Mission:We are a cutting-edge AI innovator, accelerating the advancement and deployment of powerful AI systems.We help clients in two ways:Collaborating with leading AI research centers to advance model capabilities;Leveraging that work to build real-world AI applications that solve critical business priorities.Our growth is powered by our global...

Business Development AssociateWe are seeking dynamic professionals to collaborate with us in our merchant onboarding drive.Key Responsibilities:Visit merchants and local businesses in your city/townExplain business benefits in simple, local languageHelp them register digitally via our app/formReport basic onboarding metrics through the provided systemCities...

Technical Support Associate JobWe are seeking experienced professionals to handle inbound calls from existing customers in a collaborative work environment.Key Responsibilities:Deliver exceptional customer service on every call.Maintain positive relationships with customers.Manage incoming and outgoing calls effectively in a dynamic call center...