Call Center Agent

1 week ago

Kurnool, Andhra Pradesh, India D360T Connects Full time ₹ 4,20,000 - ₹ 6,60,000 per year

We're seeking a customer-focused Call Center Representative to join our team. As a Call Center Representative, you'll be the primary point of contact for customers, providing exceptional service, answering questions, and resolving issues.

Key Responsibilities:

  • Handle inbound and outbound customer calls

  • Provide excellent customer service and support

  • Respond to customer inquiries and resolve issues

  • Document customer interactions and maintain accurate records

  • Meet sales and customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills

  • Ability to work in a fast-paced environment

  • Strong problem-solving and conflict resolution skills

  • Familiarity with customer relationship management (CRM) software

Job Type: Full-time

Pay: ₹35, ₹55,000.00 per month

Work Location: In person

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