
Receivables Officer
2 days ago
Receivable Officer
HomePosition : Receivables Officer (handling 31-60, 61-90 and 90+) Multiple Buckets
Key Result Area
Weightage 100 %
SNO. OBJECTIVE WEIGHTAGE KEY PERFORMANCE INDICATOR Annexure
Resolution in Fresh NPA %
As per Annexture
Arresting Flow forward from Current month NPA %
As per Annexture
Contact recording updation %
As per Annexture
To ensure collection of over due charges %
As per Annexture
Timely collection and deposition of payment 5%
As per Annexture
Annexure - 1- Fresh NPA Resolution % (12 month average or last 3 months average whichever is lower
Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate
Fresh NPA Resolution % in POS 70%
Annexure - 2 Current Month NPA % (12 month average or last 3 months average whichever is lower
Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate
Current Month NPA Flow % in POS 30%
Annexure -3- Contact recording
Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate
Contact recording % % % % %
Annexure - 4- Charges collection on live cases
Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate
Charges collection % % % % %
Annexure - 5- Adherence to timelines - Depostion
Scoring method 5
Outstanding
Excellent
Very Good
Good
Adequate
Timeliness of collections same day Within 24 hours within 48 hrs within 72 hrs > 72 hrs
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Receivables Officer
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