Deputy Manager
2 weeks ago
We are seeking a skilled and proactive Site Lead IT Operations to manage and oversee IT infrastructure and operations across multiple locations. The ideal candidate will have hands-on experience in data center management, infrastructure monitoring, and team leadership.
Job Role: Site Lead IT Operations
Experience Required: 5 to 10 years
Location: Ahmedabad Sikkim
Key Areas of Responsibility:
- Infrastructure Operations & Monitoring (Servers, Storage, LAN/WAN)
- Data Center Operations
- Backup & Recovery Management
- Site IT Operations (Incident Resolution, EDR/Antivirus, Patching)
Key Responsibilities:
- Server Administration and LAN/WAN Maintenance
- User & Device Management, Alert Configuration
Operation of IT Tools:
ManageEngine, PRTG
- Veritas / Veeam / DataProtector
CrowdStrike EDR, CyberArk PAM
ITSM Processes:
Asset, Ticket, Problem, Incident & Change Management
Ensure Pharma IT Compliance and Computer System Validation (CSV)
Required Skills:
- Minimum 5 years of independent IT Operations management experience
- Expertise in Data Center infrastructure including Rack & Blade Servers, Robotic Tape Libraries, WiFi Controllers
- Strong team leadership skills (managing ~5 desk-side support engineers)
- Excellent communication and problem-solving abilities
- Proactive approach to infrastructure maintenance
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