Principal Consultant

Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About The Team
Workday is building its team of professional services consultants in India across a wide range of experience and skill levels. This is a unique opportunity to join an outstanding organization. We focus on delivering high quality consulting services to our customers in partnership with our regional consulting teams. Innovation is also vitally important, where we encourage our teams to strive to improve the quality and efficiency in how we implement. We are passionate about providing our workmates with an 'Employees First' experience. Workday's Consulting teams are driven by a passion for our products and the success of our customers in implementing our best-in-class cloud solutions. We're a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. We are often remote from one another but that doesn't stop our sense of collaboration, supportiveness, and fun

About The Role
Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers?

The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday Spend expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.

Our Consultants have a deep understanding of Workday Financials applications. In this position, we are looking for expertise in some of the following Functional Areas:

• Inventory

• Stock Requests/Fulfillment Processing

• Par Management
• Cycle Counts
• Replenishment
• Mobile/Labels
• Inventory Accounting

• Backorder and Substitution Management

• Workday Strategic Sourcing

• Intake Forms

• Pipeline
• Sourcing
• Contracts Management

• Supplier Relationship Management

• Procurement

• Requisitions/Purchase Orders

• RFX
• Receipts/Receipt Accruals
• Supplier Portal
• Procurement Cards
• EDI

• Delivery and Shipping Locations

• Supplier Accounts

• Suppliers

• Supplier Invoices
• Matching
• 1099 Processing
• OCR/Email Ingestion
• Supplier Connections (RTC/OFC)
• Location Customer Account Numbers (LCAN)

• ML Features

• Expenses

• Spend Authorizations

• Expense Report Processing and Repayments
• Credit Card Processing
• Travel Booking Records
• OCR/Email Intake

• ML Features

• Major Responsibilities Include:

• Conducting research to ensure understanding of customer questions and related Workday concepts.
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Clearly and effectively communicating responses and value to customers.
• Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
• Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
• Keeping up to date with industry practices and the ability to engage with our customers on those topics.
• Helping drive the creation of new programs to drive customer feature adoption.
• In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
• Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
• Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
• Provide one-on-one customer configuration designs
• Deployments including full deployment of Workday features

About You
Basic Qualifications

• 5+ years of consulting experience in change management or management consulting
• 5+ years of software consulting and deployment experience
• 2+ years functional expertise in core Financials
• ( Workday Experience Only, Certification - Highly Desired)

Other Qualifications

• Certified in Workday FINS and other specialty such as Expenses, Procurement, Suppliers, Inventory, Strategic Sourcing etc. Ability to certify in other Workday Financials functional areas and to deploy the solution.
• Capable of influencing, interacting and collaborating with senior executives, internally and externally.
• Capable of understanding complex, technical process issues and facilitate/influence decision making.
• Excellent verbal and written communication skills.
• Ability to distill complex concepts into compelling, relevant and understandable presentations is paramount.
• Ability to demonstrate Workday effectively (including value, benefits, etc.) as part of any enablement program.
• The ability to work on multiple engagements and deliverables simultaneously.
• Bachelor's degree or equivalent and relevant working experience required

Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply
spend at least half (50%) of our time each quarter in the office or in the field
with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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