CX Associate

Job Overview:

We are looking for a passionate and enthusiastic fresher to join our Candidate Experience (CX) Team as a CX Associate. This role is ideal for someone who enjoys interacting with people, is eager to learn, and wants to start a career in HR operations or talent engagement. You will play a vital role in ensuring candidates feel supported and valued throughout their journey with VDart.

Key Responsibilities:

Talent Engagement

• Assist in conducting weekly check-ins with onboarded candidates.
• Support in executing 30/60/90-day pulse checks to assess satisfaction and readiness for redeployment.
• Encourage referrals from engaged candidates and track outcomes.
• Help escalate and coordinate basic candidate concerns with internal teams.

Community Building

• Help manage an active talent community through updates, announcements, and engagement activities.
• Maintain candidate pools aligned with client needs and project pipelines.
• Collect and organize feedback and testimonials from candidates.

Talent Repository Maintenance

• Assist in building and updating a skillset-wise talent repository to support recurring hiring needs.
• Track candidate availability, engagement level, and redeployment status.

Reporting & Documentation

• Maintain trackers for:
• Engagement coverage
• CSAT/eNPS feedback
• Referral inflow
• Redeployment and placement metrics
• Support the team in preparing weekly and monthly reports.

Who Can Apply:

• Fresh graduates (Any stream BA/BSc/BCom/BBA/BE/BTech)
• Strong interest in people operations , HR or talent engagement
• Good communication skills (spoken and written)
• Basic Excel/Google Sheets knowledge (training will be provided)
• Eagerness to learn, attention to detail, and team-first attitude