Manager - Lab, B&I

18 hours ago

Hyderabad, Telangana, India Impactiva Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Purpose of Position

  • To manage, develop and deliver Lab Testing services in the respective domain
  • The position performs in line with the Bureau Veritas Quality Assurance System, including

the BV Code of Ethics and the BV Group policy

Major Responsibilities

  • To develop new testing as per relevant IS standards
  • To perform the duties of Lab Manager in day-to-day operations of the laboratory as per ISO

  • Supervising the teams to carry out Laboratory Testing as per relevant IS standards.
  • Maintain the documentation required as per NABL criteria.
  • Plan, implement and control the cost budget in the area of responsibility in cooperation

with his superior and manage activities in case of deviations

  • Build up client relations with major accounts / potentials.
  • Organise dedicated PR and Marketing events foreseen in budget.
  • Ensure implementation of QMS in the area of responsibility corporate standards (e.g. Code

of Ethics, BV Values, corporate identity, policies, procedures)

Criteria for Performance Evaluation (KPIs)

  • Professional development - Upgradation to newer sector code qualification as applicable, Improvement in competency (e.g tutor, 2P, 3P, etc), eLearning of CER topics as applicable
  • Customer feedback rating not less than 4.0 on a scale of 1 to 5
  • No customer complaint on behavioural issues & Avoid any conflict of interest situation
  • Adherence to environmental and safety policies of our organization
  • 100% Compliance of CER MS KPIs (PCM requirements)
  • Improve Performance on Soft grading Metrics
  • Timely Defect Resolution
  • Timely closure of NCRs
  • Timely Reporting / Timeliness in marking of examination papers
  • Timely submission of SF10
  • Timely and cost effective travel plans
  • Utilization Rate (80%)
  • Identifying the Sales opportunity

Qualification And Experience

  • Graduates with Diploma or Degree in engineering (Civil) with min.15+ years of experience having 5 years of relevant experience in testing of construction materials. (Post Graduates will be preferred)
  • Work experience in NABL Accredited Labs preferred

Skills & Qualities

  • Should be a 'Go to Market' attitude personnel with ability to connect people, client contacts at higher level & should be able to convert contacts into business.
  • Excellent interpersonal skills
  • Should have good leadership abilities and skills.
  • Should be able to manage a team under him.
  • Should have a pleasing personality
  • Good communication skills.

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