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Project Manager – Shopify
2 weeks ago
We are looking for an experienced Project Manager with a strong background in Shopify to lead and manage end-to-end eCommerce project deliveries. The Project Manager will oversee planning, coordination, and execution of Shopify projects/programs, ensuring seamless service delivery and high client satisfaction. The role requires adapting a structured project execution approach tailored to each engagement, while working closely with cross-functional teams and stakeholders to achieve project goals within defined timelines and resources.
What You'll Be Doing:
- Achieving revenue targets by ensuring optimal project delivery output
- Growing key accounts on a Y-o-Y basis
- Identifying and executing opportunities for cross-sell, up-sell, and next-phase engagements
- Planning resource allocation to ensure on-time delivery with optimum utilization of resources
- Collaborating with Technical Leads to empower team members' performance and skill enhancement
- Monitoring and managing productivity of team members
- Being accountable for project planning, execution, and customer satisfaction
- Handling risk factors, client grievances, project scope, and change requests
- Working closely with Client Success Managers/Account Managers to manage key accounts
- Conducting internal UAT for Shopify solutions before delivery
- Managing PMS, documentation, and reporting to top management
- Governing delivery processes across all engagement models
- Managing project management tools/practices and publishing a monthly dashboard for stakeholders
- Ensuring availability of required resources for smooth delivery
- Nurturing and guiding cross-functional delivery teams
- Managing career roadmaps for team members and ensuring stability within the company
- Guiding team members for Shopify Certification & skill development
What We'd Love To See:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- 5+ years of hands-on Shopify development/implementation experience
- 10+ years of total experience in project management, preferably in the eCommerce domain
- Strong communication, stakeholder management, and leadership skills
It'd Be Great If You Had:
- Proven track record of successfully managing Shopify Plus and other eCommerce projects from initiation to delivery, with added exposure to headless commerce implementations, Liquid customization, and Shopify app integrations
- Expertise in scheduling, resource planning, and time management
- Ability to engage in technical discussions and provide practical solutions
