Tele Calling Executive

18 hours ago

Chandigarh, Chandigarh, India Arc Enterprises Full time ₹ 2,40,000 per year

We are a leading player in the ice and frozen products distribution industry, proudly operating for more than three decades. Based in the Tricity region (Chandigarh, Panchkula, and Mohali), we specialize in the manufacturing of high-quality ice cubes and operate a state-of-the-art ice plant, cold storage facilities, and a fleet of refrigerated vehicles ensuring uninterrupted cold chain logistics.

We cater to institutional clients and retail outlets in the HORECA (Hotels, Restaurants, Cafés, and Caterers) segment. Apart from ice cubes, we are distributors for a wide range of frozen and chilled products including dairy items, ice creams, frozen snacks, peas, corn, and beverages.

Key Responsibilities:

  • Make outbound calls to hotels, restaurants, cafés, caterers, and retail outlets to take regular and repeat orders.
  • Maintain and strengthen relationships with existing customers through regular follow-ups and service.
  • Update customers about new frozen/chilled products and promotional offers.
  • Coordinate with the operations and delivery teams to ensure timely fulfillment.
  • Handle basic customer queries, feedback, and minor complaint resolution.
  • Maintain daily records of calls, orders, and payments status.

Job Type: Full-time

Pay: ₹12, ₹20,000.00 per month

Location:

  • Chandigarh, Chandigarh (Preferred)

Work Location: In person

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