Customer Acquisition Specialist

2 days ago

BANGALOREJAYANAGAR, India Muthoot Fincorp Limited Full time ₹ 5,00,000 - ₹ 12,00,000 per year

CUSTOMER ACQUISiTION SPECIALIST

Key Responsibilities

  • Starting sales and developing business in the targeted cluster by establishing and building a customer base in Supply Chain Finance vertical.
  • Responsible to source and on-board distributors / wholesalers / manufacturer and understand client offerings, evaluate product fit, define end to end journey and work on commercial negotiations to finalize the program terms.
  • To manage and drive onboarding of traders referred under the SCF programs.
  • Expanding strategic and opportunistic locations in the region for the SCF programs.
  • Formulate strategies to ensure wide adoption of our products across the SME world.
  • To maintain good relationships with the anchor's regional & central SPOCs.
  • Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product.
  • Increasing the share of the SME/MSME wallet – onboarding the customer across multiple products, credit services, etc.
  • Recommend improvements to processes and policies across the SCF business to drive operational efficiencies and high-quality customer service.

Desired Skills and Experience

  • Graduate or postgraduate with 3-6 years of experience in managing SME / MSME relationships in BFSI domain.
  • Flair for Sales.
  • Sound understanding of finance & financials.
  • Good with numbers, Insights and be able to analyse balance sheets and P&L
  • Extremely self-driven & hardworking with the ability to lead team.
  • Excellent communication skills and man-to-man sales skills.
  • Can work in high-pressure situations and is completely hands-on; has the knack to hustle and get the job done.
  • Having the ability to interact with promoters / CXOs of SMEs and glean information through physical discussions.
  • Flexible to travel around and fluent in English, Hindi, or other regional languages.

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