Business Analyst
2 weeks ago
Job Description:
We are looking for Business analysts (or) SMEs with good exposure on Telecom Domain with
Responsibilities
- In a customer facing role, it will be required to understand, articulate and document the business requirements and changes.
- Evaluating business processes, anticipating requirements, uncovering areas for improvement & support Engr team to address Customer requirements
- Leading reviews of business processes / requirements with internal & external stake holders
- Conduct review meetings with both internal stakeholders and customers to track the progress of the requirements.
- Identify the features that can be productized from the customer requirements and update the product backlog.
- Track the backlog and be informed of the progress of road map items.
- Performing requirements analysis. Viz Documenting & communicating the findings
- Effectively communicating the need with possible plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Ensuring proposed solutions meet/address customer & business needs/requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements
- A bachelor's degree in business or related field or an MBA.
- Proven experience of 2-3 years as Business analyst/subject matter expert in Telecom domain.
- Exposure to Telco Service provider environment is preferred
- Exceptional analytical and conceptual thinking skills.
- Ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Excellent documentation skills.
- Experience creating detailed reports and giving presentations.
- A track record of following through on commitments.
- Excellent grasp of TM forum Business Process Framework practices. Certification will be an added advantage.
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