Argano - Technical Consultant - Oracle CPQ

Job Description :

- Minimum 5+ years' experience as a team member of 2 or more successful software project implementations related to Oracle CPQ Cloud (BigMachines).

- Must have technical hands-on development activities related to Configuration, Commerce, Document Designer, Workflow Approvals, Email Templates, Steps, BML, Commerce and Configuration Layout Design.

- Must have hands-on with CPQ Administrative activities like Data Table Management, File Manager, User and Group Management, Parts creation, Code Migration, Cascading Stylesheets (CSS).

- Proven ability to work independently and as a team member to perform hands-on development tasks, prototyping, proof-of-concepts, technical design on a scalable solution as required in support of current and new Oracle CPQ (BigMachines) Cloud projects.

- Experience with integrating CPQ to third party systems using SOAP/REST API's.

- Expertise in troubleshooting/debugging issues and identifying/documenting the Root Cause Analysis (RCA) and estimation.

- Experience in raising Technical service requests with Oracle and taking the issue to closure.

- Adhere to best practices constantly around code/data source control, ticket tracking, etc. during the course of an assignment.

- Coordinate with onshore/offshore teams alike, manage personal task assignments, and take ownership of assigned deliverables.

- Co-ordinate with in-house development team/SMEs for review/guidance if required to provide a sustainable solution.

- Conduct code reviews with Technical Leads/Development team to ensure developed code meets customers' business requirements.

- Document design, code consistently throughout the design/development process.

- Prepare and deliver demonstrations/presentations to client audiences, professional seniors/peers.

- Must have strong communication skills and should be able to communicate effectively with offshore/onshore team members and clients directly.

Managed Services Specific Requirements :

- Experience working on multiple concurrent CPQ projects in a support and enhancement capacity.

- Strong client-facing communication skills with ability to interact directly with US-based customers during standard IST working hours.

- Proficiency in using ticketing tools and service management platforms.

- Experience in estimating effort, setting timelines, and managing client expectations.

- Ability to quickly understand existing implementations and provide solutions.

- Experience in providing L2/L3 support for CPQ implementations.

- Demonstrated ability to prioritize and manage multiple support tickets efficiently.

- Knowledge of ITIL practices and service delivery frameworks.

- Ability to collaborate with global teams during standard IST working hours.

Desired Skills :

- Experience with using CPQ exposed SOAP and REST API's.

- End to end hands-on experience on integrating CPQ with (using legacy/lightning adaptor), Oracle Sales Cloud, Microsoft Dynamics, Oracle E-Business Suite.

- Technical hands-on experience on setting up SSO with CPQ.

- Experience with Javascript and jQuery.

- Technical hands-on experience on BOM Mapping and Asset Based Ordering (ABO).

- Experience with agile methodologies and sprint planning.

- Knowledge of SLA management and reporting.

- Experience in creating and maintaining documentation for knowledge transfer.

About Us :

Argano is the first of its kind : a digital consultancy totally immersed in high-performance operations.

We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.

Argano is an equal-opportunity employer.

All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.