SAP QM Developer
2 days ago
Roles and Responsibilities:
- Configure and support SAP QM modules including Master Data and transactional processes.
- Analyze complex business requirements and deliver appropriate SAP solutions.
- Map client business processes and objectives to SAP functionalities.
- Prepare functional design documents, test cases, and results documentation.
- Customize, configure, and test SAP QM solutions.
- Understand and support Computer System Validation (CSV) processes.
- Manage emergency transports and high-priority changes.
- Collaborate across integrated modules like PP, MM, and WM.
- Prepare documentation such as FS, URS, and DMS-related processes.
- Interface experience with LES and LIMS systems.
- Provide BAU support, manage SLA processes, and handle tickets.
- Handle customer escalations and collaborate with external stakeholders.
Skills Required:
- Minimum 5 years of hands-on experience in SAP QM configuration.
- Strong integration knowledge with SAP MM and PP modules.
- Familiarity with tools like Veeva, ALM, Solman, and ServiceNow.
- Good understanding of ITIL processes (Incident, Change, Problem, Request Management).
- Pharmaceutical industry experience is a strong advantage.
Excellent communication and stakeholder management skills
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