Associate Director, Contract Lifecycle Management

Job Description

Associate Director, Contract Lifecycle Management (CLM) Technology Lead

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

The Contract Lifecycle Management Technology Lead role requires a bachelor's degree or equivalent experience, over 10 years in enterprise software implementation, and at least 3 years working with DocuSign technology, including relevant certifications. Responsibilities include leading CLM technology strategy and implementation, driving process improvements, managing team performance, configuring the CLM platform, overseeing testing phases, and ensuring successful deployment aligned with business objectives.

What will you do in this role:

• Partners with business leaders (ED's, VP's) to define and drive CLM technology strategy to enable business objectives
• Drives technical implementation of CLM solution across in-scope markets and functional areas
• Identifies and catalyses opportunities to drive process efficiency and process improvement
• Provides an enterprise mindset and brings an outside-in perspective to provide the CLM implementation program with industry best practices
• Provide technical and business use expertise for the CLM platform, offering product recommendations and configurations
• Understands business needs and support technical design of solutions, requirements documentation, and expectations for deployment
• Monitors and manage team goals and performance and ensure the team understands how they align and relate to broader business goals and strategies
• Develop integrated project plans and drive teams to on-time, high-quality implementation
• Accountable for configuration of the CLM platform based on approved designs, including:
  • Template Configurations
  • Intake Configurations
  • Workflow Configurations
  • Integration data flows
  • Repository Structure and Security Model Configuration
  • Reporting, Alerts, and Dashboards Configuration
• Accountable for proper functioning of the configured solution through:
  • Unit Testing
  • Post-Migration QA/QC
  • Functional Testing (Pre-UAT)
  • System Integration Testing (SIT)
  • User Acceptance Testing Support (UAT)
• Oversees deployment of approved and tested designs as part of the CLM rollout
• Contributes to project planning, organization, task management, decision-making, escalations, and prioritizations from a technical perspective

What should you have:

• Bachelor's degree or equivalent work experience
• 10+ years of experience in software implementation, with a focus on enterprise systems across functional areas
• 5+ years of team leadership/management of staff; Demonstrated ability to coordinate across stakeholder groups to drive business outcomes
• 3+ years of experience working with DocuSign technology
• Two or more of the following certifications:
  • DocuSign CLM Administrator
  • DocuSign CLM Workflow Developer
  • DocuSign CLM Implementation Consultant
  • DocuSign CLM Technical Consultant
• Proven track record of successfully leading large-scale implementation projects, including integrations with existing software applications
• Deep understanding of system implementation principles, methodologies, and tools, with hands-on experience implementing integrations between systems
• Strong analytical and problem-solving skills, with the ability to diagnose complex implementation and integration issues and develop effective solutions
• Willingness to travel up to 10% of the time for business purposes
• Motivated to build relationships at executive levels with technology, solutions, customers and vendor groups.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are:

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for:

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Asset Management, Benefits Management, Contract Lifecycle Management (CLM), DocuSign, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

11/22/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R365568

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