Salesforce Admin – CPQ

About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we're proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it's accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j's cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at and follow us on LinkedIn.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we're disrupting how organizations leverage their data to innovate and stay competitive.

Role Overview

We are seeking a Salesforce Admin – CPQ to join our GTM team and lead the optimization and expansion of our Salesforce CPQ environment. This is a hands-on, senior-level role that requires deep technical expertise in Salesforce CPQ and Sales Cloud, as well as a proactive approach to enabling business stakeholders and supporting complex GTM processes.

This role is ideal for someone who enjoys working at the intersection of systems, sales strategy, and scalable architecture. You will be instrumental in shaping our quote-to-cash process and supporting revenue growth through automation and data integrity.

Key Responsibilities

• Serve as the primary administrator and subject matter expert for Salesforce CPQ, including configuration, rules, product bundles, pricing strategies, and approval workflows.
  
  
• Lead initiatives to optimize and scale the CPQ architecture to support our growing global GTM operations.
  
  
• Collaborate closely with Sales, Deal Desk, Finance, RevOps, and Product teams to streamline quote-to-cash workflows and ensure seamless system alignment.
  
  
• Drive requirement gathering, solution design, and implementation of CPQ enhancements, ensuring scalable and maintainable configurations.
  
  
• Maintain and extend functionality across Salesforce Sales Cloud (Accounts, Opportunities, Forecasting, Territory Management, etc.).
  
  
• Manage system configurations including custom fields, validation rules, workflows, process builders, and flows.
  
  
• Proactively identify and resolve system issues, drive UAT testing, and ensure timely delivery of changes with minimal business disruption.
  
  
• Ensure data accuracy and system integrity across CPQ and Sales Cloud objects.
  
  
• Document system processes, configurations, and user guides to enable adoption and knowledge sharing.
  
  
• Partner with developers, architects, and admins across teams to execute cross-functional Salesforce projects.
  
  
• Stay up to date on Salesforce CPQ releases and industry best practices to continuously improve platform performance and usability.
  
  

Qualifications

• 5–8+ years of hands-on Salesforce CPQ administration experience, including complex rule configuration, pricing models, and quote workflows.
  
  
• 8+ years of experience with Salesforce Sales Cloud, with a deep understanding of Opportunity Management, Products/Price Books, and Forecasting.
  
  
• Proven track record of supporting high-growth SaaS or B2B enterprise sales teams through scalable CPQ implementations.
  
  
• Strong knowledge of quote-to-cash processes, including integration points with billing, finance, and contract systems.
  
  
• Proficiency with Salesforce Flow, Process Builder, and declarative customization tools.
  
  
• Experience with Apex and Visualforce is a plus but not required.
  
  
• Comfortable managing multiple stakeholder groups and competing priorities in a fast-paced environment.
  
  
• Excellent communication skills, both technical and non-technical.
  
  
• Salesforce Admin certification required; Salesforce CPQ Specialist certification highly preferred.
  
  

Bonus Skills

• Experience with CLM systems (e.g., Ironclad, Conga)
  
  
• Knowledge of Salesforce Billing or integrations with NetSuite
  
  
• Experience with sandbox management and release governance
  
  
• Familiarity with Agile project delivery and Jira/Confluence for documentation

Why Join Neo4j?

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

• Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.
• Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
• 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.
• Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
• Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact Study cited Neo4j as delivering 417% ROI to customers.
• Neo4j was named as a Visionary in the 2023 Gartner Magic Quadrant for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave: Vector Databases, Q3 2024.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don't meet all the qualifications. If this is part of the reason you hesitate to apply, we'd encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)
(we)-[:FOCUS_ON]->(userSuccess)
(we)-[:THRIVE_IN]->(:Culture {type: ['Open', 'Inclusive']})
(we)-[:ASSUME]->(:Intent {direction:'Positive'})
(we)-[:WELCOME]->(:Discussions {nature: 'IntellectuallyHonest'})
(we)-[:DELIVER_ON]->(ourCommitments)

Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.

More information

---