HEAD - Quality Control & Quality Assurance

18 hours ago

Mumbai, Maharashtra, India Job Search Full time ₹ 7,20,000 - ₹ 12,96,000 per year

Role & responsibilities

Key Responsibilities

1. Quality Leadership & Strategy

  • Lead and manage the entire Quality Control (QC) and Quality Assurance (QA) functions across all product lines (lubricants, greases, and packaging materials).
  • Develop, implement, and continuously improve the companys Quality Management System (QMS) aligned with ISO and NABL standards.
  • Define quality objectives and ensure compliance with customer, regulatory, and company standards.
  • Drive a strong quality and safety culture across all plants and departments.

2. Audit Management (NABL & ISO)

  • Handle end-to-end NABL audits including documentation, system readiness, internal audits, CAPA implementation, and certification renewals.
  • Manage ISO audit processes (ISO 9001, ISO 14001, ISO 45001, etc.) from planning to closure, ensuring zero non-conformities.
  • Maintain all certifications and ensure strict adherence to audit standards and procedures.

3. Laboratory & Process Control

  • Oversee operations of QC laboratories including raw materials, in-process, and finished product testing.
  • Ensure calibration, maintenance, and validation of testing equipment as per NABL norms.
  • Review and approve test reports, analytical data, and COAs (Certificates of Analysis).

4. Continuous Improvement & Process Optimization

  • Identify recurring quality issues, analyze root causes, and implement corrective/preventive actions.
  • Collaborate with Production, R&D, and Procurement to enhance product quality and process efficiency.
  • Lead quality improvement projects and introduce advanced analytical tools where applicable.

5. Team Management & Training

  • Lead, mentor, and upskill the QC/QA team to ensure strong technical competence and audit readiness.
  • Conduct training programs on ISO/NABL standards, SOP compliance, and quality best practices.

6. Documentation & Reporting

  • Ensure systematic documentation of all quality activities, test results, and audit records.
  • Present monthly quality dashboards and audit findings to senior management.
  • Ensure compliance with statutory, environmental, and customer-specific quality requirements.

Preferred candidate profile

Qualifications

Education:

  • Bachelors or Master's degree in Chemistry, Chemical Engineering, or a related technical discipline.

Experience:

  • 10–15 years of progressive experience in Quality Control & Quality Assurance within the lubricant, chemical, or manufacturing industry, including at least 5 years in a leadership capacity.

Skills:

  • Proven expertise in ISO and NABL audit management (end-to-end).
  • Strong analytical, documentation, and root cause analysis capabilities.
  • Proficiency with laboratory instruments and quality management software.
  • Excellent leadership, communication, and cross-functional coordination skills.

Certifications:

  • ISO 9001 Lead Auditor Certification preferred.
  • NABL internal auditor certification or hands-on NABL documentation experience is an advantage.

Salary Range:

Competitive and commensurate with experience (10.0 Lakhs – 18.0 Lakhs per annum).

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